Channel Operations Sr. Analyst
hace 2 semanas
This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world.
You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
About Us
Our products and therapies touch the lives of millions of people around the world every day, which is why we are focused on transformative innovations that bring smarter, more personalized care to all of us.
For 87 years and counting, we have been at the critical intersection where the ideas that save and sustain lives meet the providers who make it all happen.
And now, we are determined to realize our boldest opportunities to transform global healthcare for years to come.Your role at Baxter
The person in this position needs to have enough knowledge of the Commercial Operations policies to answer all the inquiries under his/her responsibility.
The individual should have strong passion to innovate, eagerness to learn, sound judgement, perception capacity, ability to work under pressure and being "team" minded are essential It is important for this person to develop good relations within the team.
It's also required to have good communication and customer service skills, full command of the English language to provide the best support.
Your team
We develop quality products with the patient in mind, so our efforts are also patient-centric. That means you can be proud of our work and the value we provide to people every day.
As a large, multinational organization, you have the opportunity to expand your knowledge through collaboration with a variety of individuals, exposure to different facets of our portfolio, and a supportive leadership team that encourages ongoing development
What you'll be doing
- Accountable to ensure right DAC/WAC and Contract Pricing is connected to Distributors.
- Act as a liaison between Baxter and the Wholesalers and Distributors at the Costa Rica Chops Team and the trade team, pricing, sales, etc.
- Accountable for Manage the Accounts Receivable between Baxter and the Trading Partner. Ensure the A/R Ledger is accurate and up to date and that credit/rebills and/or write offs are done at the time analysis is complete.
- Accountable for Analyze and sending Discrepancy Reports, Resubmissions, Unit Trending, Agreement Maintenance, settlements with the Wholesalers/Distributors.
- Work with field to ensure that all "missing traces" are resolved in a timely manner and engage with the management team to resolve any issues that may arise with their specific wholesaler or distributor.
- Reconcile and Troubleshoot Credit and Rebills and/or write offs resulting from the Accounts Receivable Analysis.
- Serve as SME on planning and execution, process documentation, training, golive, support and stabilization as needed.
- Keep an open communication (verbal and written) the Team Members as well with the leadership team.
- Provide outstanding Customer Service to all internal/external customers.
- Support as backup for any other activity required in the team, based on previous training plans, by the Supervisor
- Responsible for contributions to and/or creations of standard operating procedures and the maintenance of those procedures.
- Analyze research, make recommendations and implement solutions of business issues and opportunities along with the Supervisor and Manager.
- Adhoc reporting and requests as well as special requests from the business
- Keeps close monitor of the Metrics to ensure the KPIs are meet.
- Support Supervisor on Debit Memo Monitoring during the month and with escalation issues within the team, and as needed.
- Run Error Daily reports and monitoring, providing support to the team.
What you'll bring
- Bachelor's Degree in Finance, Accounting, Economics or related field required
- Demonstration of key finance competencies and qualifications and typically 3 + years of relevant experience with operations
- Fully bilingual (English / Spanish) as a requirement B
- Excel proficiency (Intermediate/Advanced)
- Strong analytical and problemsolving skills
Reasonable Accommodations
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties
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