![Citi](https://contents.bebee.com/companies/cr/citi/avatar-NtCp3.png)
Latam Mainframe Platform Lead
hace 2 semanas
HR Functional Title:
Infrastructure Sr.
Manager**:
Corporate Title:
Vice President**:
C Level Range:
C13**:
Who are we?:
Citi Enterprise Command Center (Mainframe Operations) provides the first line operations monitoring as well as advance support services that enable Citi's core Mainframe operation infrastructure to operate 24/7/365.
financial functions and services to our global customers.
We provide the critical technical monitoring and oversight foundation for Citi's operations through the infrastructure tools in place to focus on Time to Repair - Time to Resume Service.
This modern infrastructure technology in place requires individuals with focus, understanding of the environments, skills and deep knowledge of the Z IBM platform.
We are relentlessly pursuing nothing but the best collectively to ensure Citi continuous operations flawlessly.
It's an environment that requires individuals that perform well under pressure and have the ability to communicate technically and to the business partners in ways to establish presence and leadership while coordinating the quickest path to resuming service.
This position is an integral part Enterprise Command Center units like, Network and Voice Services, Distributed Services, End User Services among others.
Role Description:
The Operations Manager for the L1-L2 Mainframe support owns the technical performance of the team members, their constant training and exposure to the latest Z IBM Mainframe technology, owns the
future improvements within its scope.
Will be involved in advanced infrastructure build, problem management, and service improvement as needed to constantly find improvements opportunities and efficiencies.
Responsibilities:
- Lead, evaluate, provide resources and drive a team towards realistic goals.
- Demonstrate indepth knowledge of how Technology Infrastructure integrates within the overall technology function to achieve business goals.
- Representation and voice of Enterprise Command Center Mainframe during troubleshooting and recovery of major problems.
- Managing team in compliance to local human resources law and regulations.
- Taking initiative during new technology onboarding and current technology enhancements.
- Identification and implementation of potential areas of improvement within our process, technology or team coordination.
Requirements:
- Demonstrated 610 years of experience leading teams of technologists, preferably in a
- Mainframe for
- Strong communication skills with the ability to articulate clearly in high stress situations.
- Open and willing to learning and sharing your knowledge with the team and helping them achieve their goals and upskill constantly.
- Have to enjoy collaborating and working as part of a cross discipline team in difficult conversation and challenging personalities.
- You need to demonstrate cases where you continuously were looking for ways to improve operations and succeeded.
- Good solid understanding the importance of prioritization of your work.
- Providing a great experience for your team and your internal customers is important to you.
Education:
- Bachelor's degree (Computer Science or Engineering degree preferred) or equivalent work experience.
We offer:
- Work in a challenging area of the financial industry with one of the world's leading companies with exposure to variety of products, processes and controls
- Cooperation with a high quality, international, multicultural and global team
- Work in a friendly and diversified environment, appreciating differences in style and perspective and using them to add value to decisions leading to organizational success
- Management supporting balanced and agile work (flexible working hours, home office)
- Attractive benefits package (Benefit System, medical care, pension plan etc.)
- A chance to make a difference with various affinity networks and charity initiatives
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the_
-
Job Family Group:
Technology
-
Job Family:
Infrastructure
-
Time Type:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law" poster. View the
EEO is the Law Supplement.
View the
EEO Policy Statement.
View the **Pay
-
Sr Mainframe Associate
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoAbout Citi:Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking,...
-
Mainframe Advanced Support Analyst
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoThe Mainframe Advanced Support Analyst role is responsible for assisting on running the floor and coordinating BAU activities to run the operation ensuring no gap of service exists. The overall objective is to use Mainframe knowledge, administrative knowledge and identified policies to process data, resolve moderate to high-complexity issues, execute...
-
Latam Corporate Card Operations Lead
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoDescription: The individual will be responsible for corporate card administration supporting a program with 50,000 cardholders in 51 countries, which will continue to increase as further countries are implemented and rolled into the program. This role will lead a diverse team, responsible for managing and responding to the daily card functions in line with...
-
Sr. Power Platform Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Moody's A tiempo completoThis role is part of the Automation Tools technical team in the Shared Application Services organization. Moody's is seeking a Power Platform Engineer to lead our team in supporting Moody's Automation Tools platform. As a Power Platform Engineer, you will work in a highly collaborative environment and will be responsible for setting up and managing the...
-
Sre - Platform
hace 2 semanas
San Francisco, Heredia, Costa Rica IBM A tiempo completoIntroductionAs a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will...
-
Production Planning Analyst, Latam Production
hace 2 semanas
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoA completed Bachelor's Degree in Engineering, Mathematics, IT, finance or related field 1+ years of professional experience. Effectively communication (verbal and written) and interpersonal skills and an ability to effectively communicate with senior level in the business and technical teams. Advanced Excel skills Strong sense of ownership and customer...
-
LATAM Medical Clinic Service Delivery
hace 4 semanas
San Francisco, Heredia, Costa Rica Citigroup A tiempo completoThe Comp & Benefits Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas...
-
HRss Latam Payroll Operations Head
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoThe LATAM Payroll Ops Head will be accountable for effectively and efficiently managing all operational and managerial aspects of People, Processes and Partners related to Payroll Operations. This role should ensure people growth, development and accountability. Ensure robust governance and control over the e2e payroll operations. Work closely with all...
-
Regulatory Engagement Lead for The Eo&t Icg
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoThe EO&T Chief Administrative Office (EO&T CAO) is a driving factor in delivering value to our organization, our businesses, regulators, and stakeholders. With responsibility for Risk and Control, Quality Assurance, Transformation, O&T Regulatory Engagement and the O&T Chief Data Office, the EO&T CAO enables the organization to execute on O&T's Vision and...
-
Latam Sustainability Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoCitigroup Realty Services (CRS) is a division of Citigroup Enterprise Operations & Technology (EO&T), providing real estate support services to all Citigroup businesses. CRS is dedicated to providing all Citigroup businesses with premises that are cost-effective, safe, productive and valued by our customers as a strategic partner in their successes and by...
-
Latam Corporate Card Operations Lead
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoThe General Services Travel Management Sr. Manager is a senior-level professional responsible for leading operations of the travel management teams, in coordination with the Corporate Services function. The overall objective is to analyze existing processes, identify opportunities for improvement and propose strategies to efficiently implement projects. This...
-
Sr. Software Engineer for Cloudphysics Data Platform
hace 2 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoSr. Software Engineer for CloudPhysics Data PlatformThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.HPE Storage fosters ONE inclusive storage culture to accelerate innovation. It brings together the best of converged and hyperconverged architectures on a flexible platform with independent scaling of...
-
Fp&a Lead Latam Global Functions
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoThe Financial Planning and Analysis Lead Analyst is a senior professional role responsible for providing management with an analysis and insight of Citi's financial results in coordination with the broader Finance team. The overall objective is to contribute to directional strategy as well as utilize in-depth specialty knowledge to provide advice/counsel on...
-
Sr. Software Engineer for Cloudphysics Data Platform
hace 2 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoSr. Software Engineer for CloudPhysics Data PlatformThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Who We Are:HPE Storage fosters ONE inclusive storage culture to accelerate innovation. It brings together the best of converged and hyperconverged architectures on a flexible platform with independent...
-
IT Operations Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Encora A tiempo completoAbout the role- 3rd Shift hours of work are Monday thru Friday 10:30 PM to 7:30 AM ET.During training, work hours would be the following:Sunday 6PM to 6AM ETMonday 10:30 PM to 7:30 AM ETTuesday 10:30 PM to 7:30 AM ETWednesday 10:30 PM to 7:30 AM ETPRIMARY RESPONSIBILITIES:System Monitoring Monitor real time performance of the computing environment utilizing...
-
Supply Planning Analyst
hace 2 semanas
San Francisco, Heredia, Costa Rica GRUPO STT A tiempo completoFunciones Generales Dar soporte al proceso de Supply Planning de LATAM para TEBG como líder de Data Analytics. Garantizar la disponibilidad de reportes semanales y revisión periódica de indicadores. Promover la ejecución de mejoras por parte de los Supply planners. Apoyar a los supply planners en la ejecución de tareas varias, según amerite la...
-
System Administrator Lead
hace 2 semanas
San Francisco, Heredia, Costa Rica Manpowergroup CCA A tiempo completoRequisitos:Basic Qualifications: Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelor's degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years IT experience in a support or operations environment. Three (3) years experience supporting...
-
Supply Planning Analyst
hace 2 semanas
San Francisco, Heredia, Costa Rica GRUPO STT A tiempo completoFunciones Generales Dar soporte al proceso de Supply Planning de LATAM para TEBG como líder de Data Analytics. Garantizar la disponibilidad de reportes semanales y revisión periódica de indicadores. Promover la ejecución de mejoras por parte de los Supply planners. Apoyar a los supply planners en la ejecución de tareas varias, según amerite la...
-
Content Author Lead
hace 2 semanas
San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completoShow the world what you can do.We're looking for an inspired, motivated and experienced Content Author Lead to join our team. Content Author Lead is responsible for designing templates and components, performing peer reviews, developing technical documentation and becomes a key contributor in their team and project. A Content Author Lead acts as a technical...
-
Sr Data Scientist, Digital Experience Platform
hace 2 semanas
San Francisco, Heredia, Costa Rica ServiceNow A tiempo completoCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...