Senior Credit Collector

hace 3 semanas


San Francisco, Heredia, Costa Rica DHL A tiempo completo

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969.

Would you like to be part of a business that connects people across the globe? And the more we connect, the better life on Earth becomes.

And we reward and promote these whenever we can.

Whether it's through flexible work schedules and a culture of openness and respect or personal mentors and our comprehensive range of development programs as our 'Certified' programs, we'll help you realize your full potential and become a specialist in your area.


About the role:

DHL is hiring a Senior Credit Collector to join its Heredia.

In this role, you will actively manage and coordinate credit collection for an assigned portfolio of customers in alignment with DP DHL process guidelines and policies in an efficient and cost effective manner.

Additional tasks and accountabilities include but are not limited to:

Main Responsabilities

  • Actively promote and ensure DHL trading terms and conditions are being adhered to by the customer
  • Contribute knowledge and expertise toward resolving reoccurring billing issues.
  • Maximise collection effectiveness from all customers in a timely and professional manner.
  • Maintain efficient records of collection activities.
  • Drive debt collection, involve in customer interactions (incl customer visits as deemed necessary)
    :
  • Coordinate resolution of sales and customs disputes according to escalation procedures
  • Identify cheque and electric bank transfer allocation issues and coordinate rectification with responsible team
  • Contribute knowledge and expertise toward resolving reoccurring billing issues
  • Monitor credit accounts and report delinquent customers to Team Leader for review and action.
  • Monitor credit limit of accounts and ensure proper action is taken
  • Coordinate master data, billing and collection issue resolution with internal and external customers as deemed necessary and in coordination with team leader and supervisor

Qualifications & Skills:

  • Studies in Administration or Finance.
  • 1 year of related work experience (previous collection experience is preferred)
  • Advanced PC skills and knowledge of Microsoft Office package.
  • Intermediate English level and Advance French level.
  • Customer service oriented
  • Good communication skills.

We offer:

DPDHL offers excellent opportunities of professional growth, a multicultural environment, with attractive benefits package and competitive salary conditions.

  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience 5+ years of finance or a related analytical field experience 4+ years of solving complex business...


  • San Francisco, Heredia, Costa Rica Amazon A tiempo completo

    The Financial Operations Account Receivable team is looking for someone who is driven, creative, results-oriented, and passionate about joining a world-class credit monitoring team. The Senior Financial Analyst Global Credit is tasked with analyzing and evaluating credit models for Amazon global customers. To do so this person will dive deep, leveraging a...


  • San Francisco, Heredia, Costa Rica Amazon A tiempo completo

    The Financial Operations Account Receivable team is looking for someone who is driven, creative, results-oriented, and passionate about joining a world-class credit monitoring team. The Senior Financial Analyst Global Credit is tasked with analyzing and evaluating credit models for Amazon global customers. To do so this person will dive deep, leveraging a...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    The Financial Operations Account Receivable team is seeking an individual who is driven, creative, results-oriented, and passionate about becoming part of a top-notch credit monitoring team.The Senior Financial Analyst Global Credit is responsible for examining and assessing credit models for Amazon's global clientele.By delving deep and utilizing a variety...


  • San Francisco, Heredia, Costa Rica Brenntag A tiempo completo

    Our team in Heredia is currently looking for a Credit Risk Senior Analyst. YOUR ROLE & RESPONSIBILITIES Role purpose: Delivering an efficient credit control service in accordance with company policies and procedures. Improving outstanding collection amounts and minimizing bad debts. Key activities & responsibilities: Reviewing credit requests and...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.As a Senior Collections Analyst, you will manage collection efforts for assigned portfolios of accounts, and conduct detailed research, queries,...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Business Unit Manager is a senior management-level position responsible for accomplishing results through the management of a professional team or department. The team drives the overall administrative activities of the business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    The Intermediate Collector will analyze delinquent customer issues, develop solutions and implement action plans to resolve delinquencies in a timely and effective manner. Take appropriate action to recover overdue payments. Evaluate and clearly communicate account status.Identifies and solves problems that arise; makes decisions based on insights gained...

  • Senior Buyer

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    Main Purpose of the job: The Senior Buyer supports the strategic and tactical procurement of goods and services for Viant Medical. The Senior Buyer will be involved in management of key suppliers and supply relationships, supports implementation of Viant global supply programs, and will support the continuous development of Procurement processes. The Senior...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Senior Customer Service Advisor (Order Management)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Company DescriptionAbout us, but we'll be briefExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we've been...

  • Senior Audit Manager

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Senior Audit Manager is a high-level managerial position responsible for overseeing a crucial unit within Internal Audit, in collaboration with the Audit team. The primary goal of this role is to create and implement a comprehensive Audit Plan, and manage intricate audit operations for a specific segment of the business at a regional or country level.Key...


  • San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    Moody's is seeking an experienced compliance professional to support the MIS rating business in Latin America and to provide regional support for the Business Unit Compliance Officers (BUCOs) assigned to MIS' ratings groups.This function will provide day to day and project support across a number of compliance activities and functions, including timely and...


  • San Francisco, Heredia, Costa Rica Citigroup A tiempo completo

    The Senior Audit Manager plays a crucial role in managing a unit within Internal Audit, developing and overseeing a robust Audit Plan for a specific business segment at a regional or country level.Responsibilities: Lead a team of Internal Audit professionals, manage recruitment, professional development, team building, and budget management Deliver audit...


  • San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    The Ratings Operations and Controls (ROC) is an organization within the Moody's Investor Services credit rating agency of the Moody's Corporation. ROC is at the core of supporting the credit rating process. As a member of the ROC team, this role is a part of the Regulatory Support & Controls (RSC) area within RSC. The role is responsible for mastering...


  • San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    Responsibilities Description:The tasks described below are essentially a combination of document management, process understanding, compliance, reporting, and mentoring.Let's look at each of these elements and how they might be undertaken: Develop an understanding of the endtoend credit rating process and documentation/artefacts involved in the process....

  • Apps Dev. Senior

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Responsibilities: Manage an Applications Development team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, training and development, hiring and disciplinary actions) Recommend new work procedures to increase process efficiencies Ensure the quality of tasks provided by self and others on...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    As a Product Fulfillment Senior agent you will be responsible for assisting in the Identity Restoration line, learn about the procedures to protect fraud victims and be an active character in the reestablishment of their credit report to help them live their best financial lives.What you'll do: Respond to the ID Restoration consumer line Comply with metrics...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Full-timeEmployee Status: RegularRole Type: HomeDepartment: Information Technology & SystemsSchedule: Full TimeShift: Day ShiftCompany Description:About us, but we'll be briefExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Personal Banking Wealth Management and Legacy Franchises (PBWM and LF) Controller Finance Solutions Senior Lead Analyst position is responsible for Earnings, Forms 10-Q/10-K analysis and reporting in coordination with the Finance teams. Additionally, the Finance Solutions Senior Lead Analyst implements new GAAP reporting requirements, control procedures,...