Trilingual Customer Service
hace 2 semanas
Objective:
To efficiently provide high quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries via the phone or mail.
Hard skills:
- Fluent in verbal and written English and Portuguese.
- High Proficiency level (85 %>) (Must).
- Knowledge of how to interact with Microsoft Windows Operative Systems.
- Basic internet tools.
- Prior Customer Service experience.
Soft skills:
- Excellent listening skills.
- Very Good oral communication skills.
- Proactive.
- Good typing skills.
Responsibilities:
- To listen and respond to customer inquiries on the telephone, through online networks, and by mail.
- To maintain adequate technical proficiency in products and platforms assigned.
- To communicate with team manager, team members and other teams regarding problems, solutions and trends.
- To keep and update pertinent paperwork and records through data entry.
- To meet established individual and team performance targets, which include.
Benefits:
- Tech Academy.
- Weekly Payment.
- Educational Reimbursement.
- Transportation Services.
-
Trilingual (French/english/spanish) Customer
hace 2 semanas
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoCompany Description: Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...
-
Trilingual Customer Service Team Lead
hace 2 semanas
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoCompany Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...
-
Customer Service Representative
hace 2 semanas
San Francisco, Heredia, Costa Rica Cognizant Technology Solutions A tiempo completoPURPOSE:Customer Service Agent is responsible for providing effective customer service forall customers by using knowledge of company products and services. This includes assistingwith inquiries, orders, account management, and handling customer complaints via phone,Core functions:service (inbound and outbound calls) Resolve product or service problems by...
-
Customer Service Lead
hace 2 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Customer Service Lead will be the primary customer interface for trouble calls;...
-
Customer Service Analyst
hace 2 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Customer Service Analyst Mandarin will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity.Responsibilities: Confer with customers by telephone...
-
Customer Service Agent
hace 2 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Customer Service Agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity.Responsibilities: Confer with customers by telephone in order to...
-
Customer Service Representative
hace 2 semanas
San Francisco, Heredia, Costa Rica NI A tiempo completoWe are continually looking for the best talent to join our amazing teams. This is a pipeline requisition for potential future openings. It does not indicate that a job opening currently exists at NI for this position. So, you might not hear from us right away. The Customer Service Representative will be part of our Americas Shared Services Center in Costa...
-
Customer Service Rep
hace 2 semanas
San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completoOTSIObject Technology Solutions, Inc) has an immediate opening for a Customer Service Rep.CUSTOMER SERVICE REP (REMOTE)MAJOR RESPONSIBILITES: Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction. Answer phones and respond to customer requests....
-
Customer Service Advisor
hace 2 semanas
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoJob Description:Customer Service Advisor (Order Management)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2022 revenues of approximately $8 billion from our continuing operations. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and...
-
Customer Service Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoJob Description:Customer Service Manager (Costa Rica GBS)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70...
-
Customer Service Representative
hace 2 semanas
San Francisco, Heredia, Costa Rica NI A tiempo completoRESPONSIBILITIES: This position will be for front line or back office, depending on the level of expertise. Understand and interact with a variety of NI departments, processes, and applications to support customer needs. Support sales opportunity management for broad-based customers by fulfilling customer requests or escalating to the right path as...
-
Customer Service Supervisor
hace 1 semana
San Francisco, Heredia, Costa Rica Straumann A tiempo completo#ChangeMakers Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive change,...
-
Customer Service Supervisor
hace 1 semana
San Francisco, Heredia, Costa Rica Straumann A tiempo completo#ChangeMakers Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive change,...
-
Customer Service Representative
hace 2 semanas
San Francisco, Heredia, Costa Rica Movate A tiempo completoWe are currently seeking experienced Customer service Representatives to join our dynamic team. If you have a minimum of 6 months of experience in call centers and possess excellent communication and problem-solving skills, this opportunity is for you. As a Customer service Representative, you will play a crucial role in providing exceptional customer...
-
Customer Service Management
hace 2 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completoJob Summary This role is responsible for collaborating with various teams to resolve customer issues, ensuring utmost customer satisfaction and seamless customer service experience. The role involves efficient handling of customer inquiries through multiple channels, meticulous tracking of open tickets, and diagnosing root causes for prompt resolutions. The...
-
Customer Service Team Lead
hace 2 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Customer Service Lead will be the primary customer interface for trouble calls;...
-
Senior Customer Service Advisor
hace 2 semanas
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoJob Description:Senior Customer Service Advisor (Order Management)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more...
-
Customer Service Team Lead
hace 2 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Customer Service Lead will be the primary customer interface for trouble calls;...
-
Customer Service Representative Trilingual
hace 2 semanas
San Francisco, Heredia, Costa Rica Equifax A tiempo completoOur Consumer Experience Consultant will provide outstanding support to individuals from the USA through inbound calls. Helping people live their financial best.What you'll do Provide support and education regarding credit information, file interpretations, and dispute resolution. Ensure compliance with the company's policies and country ́s regulations...
-
Trilingual (French/english/spanish) Customer Care
hace 2 semanas
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoCompany DescriptionJob Description Position Summary**The Call Center Specialist position is responsible for answering emergency incoming calls and providing excellent customer service to the client, following program guidelines and call center standards.General Job Responsibilities Provide excellent customer service over the phone to luxury vehicle owners of...