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Customer Service Representative
hace 2 semanas
Job Descrtiption:
- Congratulate and welcome new customers to Reprise via inbound or outbound calls
- Assist customers in setting up recurring payments
- Answer customer questions related to general account maintenance (ex: balances, payments, address changes, etc.)
- Ensure account maintenance is updated within core system of record
- Connect with customers with accounts that slightly past due and assist them with making a payment or setting up a recurring ACH
- May support other functions within Collections and Servicing teams
- Other duties as assigned
Ability to commute/relocate:
- San Ramón, Provincia de Alajuela: Reliably commute or planning to relocate before starting work (required)
Education:
- High school or equivalent (preferred)
Language:
- Spanish (required)
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