Senior Content Curator

hace 2 semanas


San José, San José, Costa Rica CRG Solutions A tiempo completo

Think you're up for the challenge?


We are looking for a Senior Content Curator to join our Talent & Leadership Development Team (TLD) to play a key role in selecting, organizing, and customizing learning resources from third-party content libraries to meet the diverse needs of our people.

Your goal is to ensure that the curated content aligns with our business objectives and enhances the professional development of our people.


If you are a dynamic and creative individual with a passion for shaping learning experiences, we invite you to join our team and shape the future of employee development in our dynamic environment.

This is an exciting role that will present the challenge of maximizing the learning platform to support the continued development of our people and our learning culture.


Key Responsibilities

Content Curation:

  • Collaborate and consult with teams to identify skill gaps and learning needs for different employee groups, practices, and roles
  • Create curated playlists and learning paths, from both internal and external content libraries, that guide employees through relevant content in a sensical order
  • Map content to career progression, providing employees with a clear learning path for professional growth
  • Focus on creating a userfriendly experience, allowing employees to navigate through the content seamlessly
  • Work closely with content providers and vendors to stay informed about new offerings

User Support and Training:

  • Provide user support by addressing inquiries and troubleshooting issues related to content
  • Develop and deliver training materials for users

Analytics and Reporting:

  • Implement tracking mechanisms to monitor employee engagement with curated content
  • Collect feedback to refine and improve content selection and delivery
  • Use data insights to identify trends, opportunities for improvement, and areas of success
  • Make datadriven recommendations to enhance the effectiveness and completeness of content

Continuous Improvement:

  • Regularly review the effectiveness of curated content, updating it based on changing business needs, industry trends, and employee feedback
  • Stay abreast of new content offerings from thirdparty providers to ensure our learning resources remain current and relevant and proactively make recommendations on skillbased offerings for the firm
  • Strong project management skills of crossfunctional teams to oversee the implementation of solutions and improvements

Qualifications

  • Bachelor's degree in relevant field such as human resources, education, instructional design, information technology, or similar preferred
  • 5+ years of related experience, content curation in a corporate learning environment preferred
  • Experience working with various learning content libraries, i.e., Udemy, Pluralsight
  • Demonstrated problem solving and critical thinking abilities
  • Strong written and oral communication must be able to work well and communicate effectively with technical and nontechnical resources
  • Desire to learn and continuously improve
  • Experience working in an Agile/Scrum sprintbased environment; understanding of Agile/Scrum methodology concepts, techniques, and ceremonies preferred
  • Ability to multitask and demonstrate a strong desire to take on new tasks and learn new things
  • Ability to analyze, understand, and prioritize business problems
  • Work experience in management/technology consulting or professional services industries preferred
  • Think you have what it takes?_ Join our team and make us better

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