Client Success Leader

hace 3 semanas


San José, San José, Costa Rica DDD Soluciones Estratégicas A tiempo completo
de la empresa

Descubrimos, Diseñamos y Desarrollamos Soluciones Estratégicas para aumentar las ventas al mejorar el servicio y experiência de sus clientes.

Descripción del empleo

Buscamos un Customer Success Leader (CSL) para elevar el nível de servicio y experiência que ofrecen nuestros clientes. Como CSL usará su experiência y destrezas para construir relaciones duraderas con nuestros clientes para lograr comprender sus áreas de oportunidad y necesidades para mejorar sus procesos de ventas y las experiências que le brindan a sus clientes; convirtiéndose en un "back office"

Requisitos:

  • Mínimo 5 años de experiência en gestión de cuentas en una empresa de consultoría o servicios.
  • Fuertes habilidades de capacitación y presentación con los clientes.
  • Análisis de data (Manejo Excel y Looker Studio)
  • Conocimiento y manejo de un CRM
  • Inglés avanzado
  • Experiência en la creación de contenido relevante y atractivo para los clientes.

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