Key Account Manager

hace 2 semanas

San José, San José, Costa Rica Tigo A tiempo completo

Would you like to be part of a team that is dedicated to connecting people, improving lives, and developing communities? If this sounds like a match for you

We are firm believers in innovation, adaptability, and being agents of change. Our customers are our top priority in everything we do.

Come join our team and grow with us as we work together to make a difference in lives and communities. You'll also have the chance to engage in exciting projects and contribute your innovative ideas.

This is your chance to become a part of Sangre Tigo

Key Account Manager

POSITION OBJECTIVE

Increase sales revenue from assigned key accounts, ensuring growth and market share in the respective segment by identifying, developing, and managing high-level key projects.

HOW WE WORK

We are passionate and innovative in our approach, always acting with integrity and transparency, while trusting and respecting our colleagues and clients. We are committed to simplifying our responsibilities and decision-making processes.

MAIN RESPONSIBILITIES / FUNCTIONS

  • Manage corporate key accounts by developing specific verticals with large-scale projects.
  • Address product and corporate solution needs based on key customer requirements regarding technology services, basic services, and value-added solutions.
  • Increase sales revenue from Key Accounts through corporate managed services.
  • Coordinate internally with relevant departments to deliver the right products and services to customers promptly.
  • Oversee and track marketing efforts, presentations, and opportunities to position our corporate solutions and services in the industry.
  • Analyze relevant customer information to prepare regular progress reports and forecasts for stakeholders using key account metrics.
  • Develop trusted, high-level relationships with clients to ensure loyalty and growth, ultimately driving long-term business success.

ACADEMIC BACKGROUND

  • Bachelor's Degree in Business Administration, Information Systems, Informatics, or related field.

EXPERIENCE

  • Minimum of 7 years of sales or account management experience across various business sectors.

TECHNICAL KNOWLEDGE

  • Experience in selling IT solutions or Telecommunications Industry.
  • Experience in developing business plans and strategies for accounts / territories / partners and executing them.
  • Communication and interpersonal skills with the ability to build relationships with professionals at all organizational levels.
  • Knowledge of Managed Services and Cloud-based solutions.
  • Advanced English proficiency.
  • Proven experience in Consultative Sales.
  • Financial management experience in business cases.
  • Project Management of IT and Telecommunications Services Integration.

We are a regional brand operating in 15 countries across Latin America and Africa, offering internet services, cable television, fixed telephony, and more.

In Latin America, Tigo is present in Costa Rica, Guatemala, El Salvador, Honduras, Nicaragua, Panama, Colombia, Bolivia, and Paraguay.

Tigo has been established in Costa Rica since 1982 as Cable Color, rebranding to Tigo in 2012 under Millicom International S.A (MIC).

Our mission is to build digital networks that connect people, improve lives, and develop communities. Through these networks, we drive business success, facilitate access to knowledge, and enhance productivity in the markets we serve. Leading responsibly, we prioritize our team, clients, and communities. Our values are embodied in our Sangre Tigo culture, guiding us to act with integrity, deliver 1000% for our clients, and foster innovation and teamwork. Join us in creating an inclusive environment where Together We All Win.

Experience the Tigo culture as part of our team in Costa Rica

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