Business Analyst Manager, Business Process Management
hace 1 mes
Since 2016, Edwards Lifesciences Costa Rica has been a hub for talented individuals seeking impactful careers that help patients worldwide. We exist to provide innovative solutions for people fighting cardiovascular disease and now, in support of this mission, we’re expanding our Finance function. We invite you to be part of this exciting journey.
As part of our Business Service Center in Cartago, your application of financial business practices will play a critical role in how we continue our positive impact as a global organization. You’ll be part of the team helping to optimize our current and long-term success and enable our ongoing strategy of innovation, leadership, and focus.
We welcome you to learn more about this position and the opportunity to join our diverse and inclusive team. If this interests you, we encourage you to apply and help shape the future of Finance in service of patient-centric innovation.
How you’ll make an Impact:
The Business Analyst Manager will seek, develop, and help implement strategic initiatives for improved efficiency and productivity across Global Finance.
Partner with stakeholders to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams.
Collaborate with project managers and cross-functional teams, including developers, designers, and project managers, to ensure successful implementation of requirements.
Collaborate with stakeholders to define clear and concise requirements; Gather, document, and communicate requirements for future state reporting and user interface enhancements. Help design, document, and maintain business, data, and system processes; Document current and proposed business processes, including workflows, diagrams, and SOPs (Standard Operating Procedures), and process map.
Evaluate, analyze, and communicate process, data and systems requirements on a continuing basis to all appropriate parties; maintain appropriate documentation.
Conduct work sessions with business stakeholders and function leads to analyze current state processes and systems; Utilize your knowledge of best practices to contribute to the design and architecture of solution(s).
Craft compelling narratives that effectively communicate business requirements, utilizing agile story writing as mechanism.
Analyze and optimize business processes; Identify and propose process improvements, working with our Global Process Owners to enhance efficiency and effectiveness.
Conduct thorough testing and validation of implemented solutions to ensure they meet business requirements; provide post-implementation support and training to end-users as needed.
Other incidental duties (e.g. act as superuser on various systems)
What you'll need (Required):
Bachelor's Degree in related field, with 8 years of previous related experience in analytics and systems development required;
Experienced in JIRA and agile methodology preferred
What else we look for (Preferred):
Proven successful project management and process improvement skills
Proven expertise in MS Office Suite, including advanced Excel and related financial systems
Excellent facilitation and presentation skills
Excellent problem-solving, organizational, analytical and critical thinking skills
Experience testing and mapping various business processes and protocols, utilizing various tools, like Visio and JIRA
Excellent communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
Extensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standards
Extensive understanding of related aspects of financial processes and/or systems
Understanding of major products and keys to success of the business (acumen)
Strict attention to detail
Good verbal and written communication skills in English and local language
Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
Ability to manage competing priorities in a fast paced environment
Represents leadership on sections of projects within a specific area interfacing with project managers, finance team and middle management
Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
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