Global Onboarding Designer

hace 1 mes

Heredia, Costa Rica IBM A tiempo completo

Introduction

Thomas J. Watson said it best: 'Good design is good business.' Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on

Your Role and Responsibilities

As an Onboarding Experience Designer, you will play a key role in shaping and enhancing the onboarding journey for our new IBMers globally. You will collaborate with cross-functional teams to design and implement innovative solutions that ensure a seamless and engaging experience for new hires around the globe.

Your main responsibilities will be leading and coordinating other designers on Change Management, create and deploy communications to onboarding experience users and ensure the Onboarding platforms are in accordance to IBM brand. In more details:

  • Lead the design of the new visual identity and brand guidelines for IBM's Onboarding Global Offering: Start at IBM.

  • Ideate and conceptualize brand elements, including verbiage creation for communications and brand identity design.

  • Design content such as checklists and website materials for the Onboarding experience.

  • Own the global communications strategy for the Onboarding Global Offering, ensuring consistent messaging and brand representation, deploying communications updates as needed.

  • Collaborate to develop tailored change management strategies to enhance Onboarding Projects

  • Provide stakeholder enablement on updates and changes to the onboarding process.

  • Configure paperwork in Adobe Acrobat Sign and manage enablement creation and recording for stakeholders.

  • Design end-to-end onboarding experiences, including journey maps and process flows.

  • Manage projects related to onboarding experience design, including timelines, resources, and deliverables.

Required Technical and Professional Expertise

The ideal candidate for the role of Onboarding Experience Designer at IBM should possess proficiency in the following tools and platforms:

  • Fluent level of English

  • Experimentative - working quickly to pilot, succeed/fail fast and scale what works globally

  • Exceptional interpersonal and communication skills, and an ability to collaborate effectively with different stakeholders.

  • Knowledge on Adobe Suite Tools (Adobe illustrator, Adobe Premiere, etc).

  • Mural for collaborative design and ideation sessions

  • Monday.com for project management and task tracking

Experience with these tools will be essential for effectively executing the responsibilities of this role and contributing to the success of our Onboarding Global Offering.

Preferred Technical and Professional Expertise

  • Minimum 2 years' experience in Project Management

  • Prior experience in Brand Identity Design and Conceptualization.

About Business UnitIBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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