Lighthouse Spaces

Introduction

• Promote an awareness and adoption of knowledge sharing within IBM Consulting across IOTs

• Support key initiatives within Global Knowledge Services team to help enhance our collaborative and cognitive tools and processes

• Engages with project account teams/nominated PoCs to bridge the content gaps as identified by Sr Knowledge Services Consultant, Knowledge Lead and business leaders based on business priorities and existing content in Lighthouse

Your Role and Responsibilities

• Execute weekly reporting process and escalations to the Knowledge Lead is also responsible to ensure that content is promoted and packaged using the available tools and processes.

• Utilize content nominations provided by Knowledge Lead to contact content owners to gather best of breed intellectual capital. Updates Spaces page and Channels with acquired curated, quality, and nominated content, which must be agreed by the practice.

• Engage with business content owners to ensure Spaces and Channels content is current, curated, high quality and reflects the latest business requirements in line KS GTP Strategy and the practice priority offerings

• Expedite and support the planned and scheduled Spaces, Channel and practice 'activities' each month in line with the Spaces and business requirements via Practice Activity Plan

• Support the implementation of knowledge sharing health check recommendations

• Support the process to gather taxonomy updates on a quarterly basis. Communicates changes to Knowledge Consultant

Required Technical and Professional Expertise

• Excellent oral and written communication skills (preferably in business and content writing) along stakeholder management

• Excellent interpersonal skills

• Self-starter and able to work independently from a remote location

• Good Analytical and Consulting skills

• Problem solving skills - logical and analytical approach

• Good Knowledge of MS Office

• Exposure to Knowledge Sharing/Management is desirable

• Exposure to social media is desirable

• Proactive and self-motivated

• Ability to work with minimal guidance, supervision and yet deliver results.

• Ability to work under pressure and work with objectives

• Ability to understand project deliverables and link them to the overall project objective

Preferred Technical and Professional Expertise

• Graduate/post-graduate with experience in Human Resources, Business Administration, Communications is desirable.

*Proficient english

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

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About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

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