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Analyst, Channel Operations
hace 2 semanas
This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
#ThisIsWhere
Your role at Baxter
As an Analyst in our Channel Operations team, you will play a crucial role in supporting our channel partners and ensuring magnificent operational execution. You will have the opportunity to work in a fast-paced, collaborative environment with a world-class team, making a significant impact on our business. You will work with the Sales, Contracts Management Team, Customer Service, Customer Master, Supply Chain.
Your Team
What you'll be doing
Process the monthly and daily activities via Calendar to ensure compliance with established service level agreements (SLAs)
Support and prepare monthly or daily reports as required by the business
Use Excel, JDEdwards, Cognos, Outlook, SharePoint usage to resolve requests and/or issues
Continuously evaluate current operations to provide innovative ideas to optimize and improve the processes and data visualization in local and Channel Operations activities
Accountable for resolving all errors related to trace and chargebacks, cross-reference errors, PCN errors
Payments of incentives/rebates as per volume if required
Creation and maintenance of standard operating procedures (SOPs)
Collaborate with cross-functional teams to develop and implement channel strategies
Assist in handling channel partner relationships and support their operational needs
Analyze channel performance data to identify areas for improvement and develop actionable insights
Conduct market research and competitive analysis to drive informed decision-making
Support the development and execution of marketing and sales initiatives for our channel partners
What you'll bring
Bachelor's degree in Business Administration or related field
2+ years of experience in channel operations or related roles
Demonstration of key finance proficiencies and qualifications
Fully bilingual (English and Spanish), B2 minimum
Proficiency in Microsoft Office Suite, particularly Excel
Proven track record to work collaboratively in cross-functional teams
Strong analytical and problem-solving skills
Excellent attention to detail and ability to prioritize multiple tasks simultaneously
Strong communication and interpersonal skills
If you are a motivated and driven individual with a strong curiosity about operational excellence, this is a phenomenal opportunity for you to become part of our team. Baxter Healthcare Corporation is dedicated to hiring top talent and encouraging an inclusive and diverse work environment that supports the success of all employees. We highly value teamwork, innovation, and a focus on achieving outstanding outcomes.
#LI-JB2
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