Empleos actuales relacionados con Sr. Manager, Problem and Demand Management - Belén - Align Technology
-
Sr Database Administrator
hace 3 meses
Belén, Costa Rica NTT DATA A tiempo completoJob Description Req ID: 276938 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Sr Database Administrator to join our team in Belen, Heredia (CR-H), Costa Rica...
-
Sr. Full stack Developer
hace 3 meses
Belén, Costa Rica NTT DATA A tiempo completoJob Description Req ID: 277454 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Sr. Full stack Developer to join our team in Belen, Heredia (CR-H), Costa Rica...
-
Senior Full Stack Developer
hace 2 semanas
Belén, Costa Rica NTT DATA A tiempo completoJob Title: Sr. Full stack DeveloperJob Summary:We are seeking a highly skilled Sr. Full stack Developer to join our team in Belen, Heredia (CR-H), Costa Rica (CR). As a key member of our team, you will be responsible for designing, developing, and implementing complex global applications using Java, Spring, and other relevant technologies.Key...
-
Database Solutions Architect
hace 2 semanas
Belén, Costa Rica NTT DATA A tiempo completoJob Title: Sr Database AdministratorJob Summary:We are seeking a highly skilled Sr Database Administrator to join our team in Belen, Heredia (CR-H), Costa Rica (CR). As a key member of our team, you will be responsible for designing, implementing, and maintaining database systems to ensure optimal performance and security.Key Responsibilities:Develop and...
-
Database Administrator
hace 1 día
Belén, Costa Rica NTT DATA A tiempo completoJob Title: Sr Database AdministratorJob Summary:NTT DATA Services is seeking a highly skilled Sr Database Administrator to join our team in Belen, Heredia (CR-H), Costa Rica (CR). As a key member of our team, you will be responsible for designing, implementing, and maintaining database systems to store and retrieve company information.Responsibilities:1....
-
Talent Strategy and Sourcing Specialist
hace 4 meses
Belén, Costa Rica Align Technology A tiempo completoAbout this opportunity Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign ® is looking for a Talent Acquisition Sourcing Specialist,. This exciting new role would be part of a culture that is helping to improve lives every day through digital...
-
Senior Full Stack Developer
hace 3 semanas
Belén, Costa Rica NTT DATA A tiempo completoJob SummaryWe are seeking a highly skilled Sr. Full Stack Developer to join our team in Costa Rica. As a key member of our development team, you will be responsible for designing, developing, and deploying complex global applications.Key ResponsibilitiesCollaborate with cross-functional teams to deliver high-quality software solutions.Design, develop, and...
-
Advanced Instrumentation and Control Specialist
hace 3 semanas
Belén, Costa Rica Amentum A tiempo completoAmentum is seeking a highly skilled Instrumentation and Control Technician to become a vital part of our team. This technician will be responsible for overseeing and maintaining advanced Instrumentation and Control systems at client facilities, ensuring optimal performance and reliability. The role requires a deep understanding of building automation systems...
-
Associate Manager, MDM
hace 1 mes
San Antonio de Belén, Costa Rica SYK Costa Rica Services S.R.L A tiempo completoDescription Summary Develops and maintains customer information database (usually specific data marts) to support analysis, application development and data driven marketing techniques. Manages information security, data protection, data quality and exchange. Liaises with the IT and other data management functions as required both internally and...
-
IT Sr. Business Systems Analyst, MSNT
hace 1 mes
San Antonio de Belén, Costa Rica SYK Costa Rica Services S.R.L A tiempo completoWork Flexibility: Hybrid Who we Want: Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. Strong communicator – People who can communicate with stakeholders in different positions and translate feedback and information to actionable...
-
AEM Developer
hace 1 semana
Belén, Costa Rica NTT DATA A tiempo completoJob Title: AEM DeveloperWe are seeking a skilled AEM Developer to join our team in Belen, Heredia, Costa Rica. As an AEM Developer, you will be responsible for developing and implementing high-profile, high-trafficked public-facing web applications using Adobe Experience Manager.Key Responsibilities:Develop and lead the implementation of high-profile,...
-
AEM Developer
hace 2 semanas
Belén, Costa Rica NTT DATA A tiempo completoJob Title: AEM DeveloperAbout the Role:We are seeking a skilled AEM Developer to join our team in Belen, Heredia. As an AEM Developer, you will be responsible for developing and implementing high-profile, high-trafficked public facing web applications using Adobe Experience Manager.Key Responsibilities:Develop and lead the implementation of high-profile,...
-
Instrument and Control Technician
hace 4 meses
Belén, Costa Rica Amentum A tiempo completoAmentum is seeking an advanced level industrial Instrumentation & Control Technician to join our Team. This Technician will work at our client installations and will monitor and maintain Instrumentation & Control systems to ensure zero failures by providing an advanced level of expertise in maintaining, troubleshooting, and servicing all aspects of the...
-
San Antonio District, Belén, Costa Rica Kimberly-Clark A tiempo completoDescripción del PuestoBuscamos un Analista Sr. de Impuestos con experiencia en gestión tributaria y desarrollo de estrategias fiscales para unirse a nuestro equipo en Kimberly-Clark.ResponsabilidadesPreparar y presentar declaraciones de impuestos indirectos y declaraciones informativas para distintos países de Latinoamérica.Desarrollar y implementar...
-
Cloud Engineer
hace 2 semanas
Belén, Costa Rica NTT DATA A tiempo completoJob Title: DevOps/ Cloud EngineerAbout the Role:We are seeking a skilled DevOps/ Cloud Engineer to join our team in Belen, Heredia, Costa Rica. As a key member of our team, you will be responsible for building and deploying Docker images, maintaining and updating Docker repositories, and ensuring seamless container orchestration using OpenShift.Key...
-
AEM Developer
hace 3 meses
Belén, Costa Rica NTT DATA A tiempo completoJob Description Req ID: 277015 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a AEM Developer to join our team in Belen, Heredia (CR-H), Costa Rica (CR).Experience – 2 to4...
-
Senior Angular Developer
hace 3 meses
Belén, Costa Rica NTT DATA A tiempo completoJob Description Req ID: 273293 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Senior Angular Developer to join our team in Belen, Heredia (CR-H), Costa Rica (CR).Position...
-
Database Admin
hace 3 meses
Belén, Costa Rica NTT DATA A tiempo completoJob Description Req ID: 276936 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Database Admin to join our team in Belen, Heredia (CR-H), Costa Rica (CR).Experience – 2...
-
Database Administration
hace 3 meses
Belén, Costa Rica NTT DATA A tiempo completoJob Description Req ID: 276935 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Database Administration to join our team in Belen, Heredia (CR-H), Costa Rica (CR).Experience...
-
Supply Chain Leader, LATAM
hace 2 semanas
San Antonio District, Belén, Costa Rica Kimberly-Clark A tiempo completoAbout the RoleWe are seeking a highly skilled Supply Chain Leader to join our team in LATAM. As a key member of our organization, you will be responsible for developing and implementing strategic supply chain plans to drive business growth and improve operational efficiency.Key ResponsibilitiesDevelop and execute supply chain strategies to meet business...
Sr. Manager, Problem and Demand Management
hace 4 meses
About this opportunity
Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign ® is looking for a Sr. Manager, Problem and Demand Management. This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. The Sr. Manager, Problem and Demand Management should provide strategic leadership and direction for the delivery of pre- and post-sales services and support to clients/customers. Manages all facets of customer retention (CRM) including participating in the resolution of customer concerns and defining and developing a customer contact strategy. Analyze operational processes, escalation procedures and performs training needs assessments for identifying opportunities for service delivery improvements and value add to the customer/clients. Develop customer service department procedures. Liaise between customers and manufacturing, sales, field service, order processing and accounting to resolve status, production, delivery and billing inquiries. Review warranty claims. Develop and manage return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved. Select, develop and evaluate personnel to ensure the efficient operation of the function. This role will be part of Align Technology goal to deliver the next generation of clear aligners (Invisalign®) to our customers. We would love for you to join a fun and cutting-edge technology company that has helped create over millions of smiles. In this role, you will… Own the demand & problem management process and ensure it performs as per its objectives. Generate complex analysis, correlating indicators with recurrence, low-quality assurance averages, high handle times, and the high cost per interaction. Coordinate the identification of trends, needs, behaviors, and digest those in actions to reduce demand. Promote communication for a seamless integration across the different support units. Act as the catalyst & foundation for enhancements, prioritization of problem management findings, and demand and cost efficiency efforts, all designed to ensure a streamlined and responsive system. Support and coordination of CS participation on Customer facing events Improve operational management systems, processes and people’s skills. Ensure the organization’s processes remain legally/regulatory compliant and free from audit’s corrective/preventive actions. Increase the business value by formulating strategic and operational objectives. Create/examine financial data and use them to improve business profitability. Manage budgets and forecasts. Perform quality controls and monitor production KPIs [Enrollment, occupancy level, Lift, QA, NPS, etc.] Responsible for establishing and delegating operational objectives and work plans to subordinate managers Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. Establish and adheres to budgets, schedules, work plans, and performance requirements Maintain the ability to change the thinking of, or gain acceptance from, others in sensitive situations without damaging the relationship Recruit, select, train, develop, coach, counsel and discipline employees. Communicate job expectations; planning, monitoring, appraising and reviewing job contributions. Plan and review compensation actions; enforcing policies and procedures Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends. Design, operationalize and analyze process workflows and ensure their efficiency and effectiveness. Manage relationships with key Stakeholders. In this role, you’ll need … Typically: University Bachelor’s degree, or a master’s degree from a four-year college. More than 7-11 years of directly related experience. Medical device experience. Proficiency in English. Leadership skills. Strategic planning skills. Process design and optimization skills. Project Management skills. Stakeholder management skills. Data analysis. Decision-Making skills. People Management skills. Budget Development/Control skills. Critical thinking and problem-solving skills. Communication Skills. Delegation skills. Teamwork / cross-collaboration skills. Project Management Professional (PMP) ® Information Technology Service Management (ITIL Foundations V4) Customer Relations/Success related certifications Agile PM Frameworks Certified Service Manager (CSM) ISO 9001 Lead Auditor Digital Platforms Management