Experience Lead

Encontrado en: Talent CR S2 - hace 5 días


Puerto Viejo de Talamanca, Costa Rica Selina A tiempo completo

Description

Who we are
Our Mission is to inspire authentic and meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.

What you will be doing

Responsible for communicating the different Tours & Travel products and services during the check in process
Ensure all guests are aware of the different spaces in Selina (common kitchen, F&B, cinema room, library, cafe/club, Retail Shop, Tours & Travel desk, Wellness Deck, Surf Ranch - when relevant-)
Responsible for selling all Tours & Travel products (Retail, Tours and Transportation, Rentals, Wellness, Surf and Education)
Responsible for recording Tours & travel sales in systems, Rezdy and Winks.
Responsible with supporting guests in case of any question/concern needed regarding an T&T product
Manage receptionists tasks on the night shift
Process all guest check-ins and early check outs
Review receptionists’ reports
Obtain clean and organized reception
Accounting reports as required
Ensure to complete the logbook
Check all the Complete Registration Cards to make sure to have all the Id´s and personal information of our arrival guests
Perform adjustments and corrections and rectify all PMS problems that occur during night shift
Verify that all registered guests have the payment applied correctly in the PMS
Prepare of End of day procedure
Make sure that all the arrivals for the following day are already assigned
Prepare all the Registration Cards, Selina Bracelets and keys for the arrivals of the next day
Check all accounts of guests who check out the next day
Responsible for a cash float throughout your shift and ensuring all floats balance correctly at the end of shift
Ensure standards of customer service
Ensure the good conditions of reception equipment
Must be able to perform the full night audit if needed
Act as manager on duty for the hostel in the absence of the Management Team dealing with complaints, problem solving, disturbances, special requests and any other issues that may happen
In case on Events or Parties, is mandatory of coordinate all the security team
Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety

What you need for the role
1-2 years of experience in reception
Team management
Bilingual
Knowledge of PMS system
Tourism /Hotel management background

What can you expect

Competitive salary
Performance bonus
No dress code
Pet-friendly (as long as your pet is friendly)
Multiple online training opportunities
Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caring
Huge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)
Have your birthday off
Amazing referral program with cash and global holiday packages; we know you hang out with other great people
Extra country-specific benefits; we can tell you more during the application process


  • Tech Lead

    Encontrado en: Talent CR S2 - hace 5 días


    San Rafael de Escazú, Costa Rica Roche A tiempo completo

    The Position Roche has established Global Analytics and Technology Center of Excellence (GATE) to drive analytics & technology driven solutions by partnering with Roche affiliates across the globe. As a Tech Lead at Roche , you will work with the US based Master Data Management (MDM) team of Roche and support data stewardship related activities. In...

  • Lead Machine Operator

    hace 5 días


    Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo

    Set-up and run a variety of types of machinery in the manufacturing process, in keeping with SOPs and established production schedule; and provide training and guidance to co-workers. **Key Responsibilities**: - Set-up, load materials, and run a variety of manufacturing equipment to produce device components and/or sterilize finished products, including...

  • Lead Network Engineer

    Encontrado en: beBee S CR - hace 4 semanas


    Barreal de Heredia, Costa Rica Concentrix A tiempo completo

    Job Title:Lead Network EngineerJob DescriptionJob Description SummaryYour Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities,...

  • Lead Network Engineer

    Encontrado en: beBee S CR - hace 2 semanas


    Barreal de Heredia, Costa Rica Concentrix A tiempo completo

    Job Title:Lead Network EngineerJob DescriptionJob Description SummaryYour Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities,...

  • Mgr, Project Mgmt

    hace 3 días


    Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo

    Initiates, plans, executes, controls and manages all aspects of project(s) to ensure ultimate project success. **Key Responsibilities**: - Lead the execution of tasks as defined in the project management plan in order to achieve the project goals, and actively manages project risk - Determine and discern detailed requirements on larger scale projects to...

  • Dir, Manufacturing

    hace 7 días


    Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo

    Manage team to ensure smooth and continuous operations in manufacturing. **Key Responsibilities**: - Manage supervisors, people managers, and/or experienced professionals/SMEs and/or oversee the work of one or more areas, functionalities, and/or locations in with increased complexity. Drive manufacturing culture, engage staff morale, and ensure employees'...


  • Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo

    **RESPONSIBILITIES**: **The responsibilities of this position include**: Own project delivery by leading project teams through the full project lifecycle (Waterfall, Agile and Hybrid methodologies) Recent and proven experience in leading projects using the Agile methodology Lead complex Core IT (Infrastructure & Security) projects with multiple...

  • Sr. Rep, HR Solutions

    hace 3 días


    Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo

    This position acts as the first point of contact for HR inquiries, identifying and delivering solutions to employees and People Leaders. This role executes processes, delivers services, and conducts the day-to-day operations in their assigned function/service area team. This position is empowered to support and perform transactional activities required to...

  • ETRM Technology Solutions

    Encontrado en: Talent CR S2 - hace 5 días


    Santa Bárbara de Heredia, Costa Rica Publicis Sapient A tiempo completo

    Job Description Publicis Sapient is looking for a Manager, ETRM Solution Architect to support the translation and construction of our clients’ business problems into creative technology solutions during this exciting time of growth for the energy and commodities sector. You’ll provide mentorship and direction to project teams, flexing your...


  • Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo

    Supervise employees and activities across areas of manufacturing for smooth and continuous operations. **Key Responsibilities**: - Supervise employees and manufacturing activities pertaining to the production of products and/or manufacturing processes in - and with manufacturing/technical knowledge of - 2 or more production areas, depending on the...


  • Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo

    Provide technical manufacturing support to Operations and Engineering. **Key Responsibilities**: - Set-up and execute feasibility studies, experiments, and tests - both creating and following established protocols - to develop findings for the validation and improvement of equipment and manufacturing processes/methods based on engineering principles;...


  • Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo

    Provide technical manufacturing support to Operations and Engineering. **Key Responsibilities**: - Perform weekly preventive maintenance routines for equipment to avoid program down time - Check for failures in equipment and perform corrective actions to affected areas that have down time, including conducting and writing impact assessment reports of...


  • Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo

    Supervise employees and activities across areas of manufacturing for smooth and continuous operations. **Key Responsibilities**: - Supervise employees and manufacturing activities pertaining to the production of products and/or manufacturing processes in - and with manufacturing/technical knowledge of - 2 or more production areas, depending on the...

  • Sr Supv. Manufacturing

    hace 5 días


    Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo

    Supervise employees and activities across areas of manufacturing for smooth and continuous operations. **Key Responsibilities**: - Supervise employees and manufacturing activities pertaining to the production of products and/or manufacturing processes in - and with manufacturing/technical knowledge of - multiple production areas, depending on the...

  • Senior Analyst Planner

    hace 4 días


    Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo

    Plan the procurement of the material required to support Customer Demand and New Product introduction, and develop and execute the business unit production schedule. **Key Responsibilities**: - Planner Develop and schedule the Manufacturing Production Plan from the Master Production Schedule requirements with increased complexity and volume and with...


  • Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo

    Technol Laboratory - Chemistry para turno B Preferiblemente con experiência en cromatografia de gases. Provide testing services in a laboratory environment **Key Responsibilities**: - Perform routine and non-routine testing services by using established procedures/protocols (e.g., manufacturing investigations, D-value, B&F, FETS, glut, TLS,...


  • Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo

    Provide testing services in a laboratory environment. **Key Responsibilities**: - Perform routine and non-routine testing services by using established procedures/protocols (e.g. manufacturing investigations, D-value, B&F, FETS, glut, TLS, antimicrobial, sterility, receive, inspect, in process solutions, etc.) - Review, follow and perform job functions in...


  • Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo

    Supervise a team of employees in conducting technical training activities **Key Responsibilities**: - Supervise technical training employees (e.g., trainers, technicians and trainees) and training activities including, but not limited to: ensuring staff is appropriately trained to perform assigned work and EHS requirements, management of training...


  • Provincia de Cartago, Costa Rica Coloplast A tiempo completo

    **Location**: Cartago, Costa Rica, CR **Job Family**: Supply & Logistics **Country/Region**: Costa Rica **Job Function Summary**: This position will take procurement responsibilities within both direct and indirect categories, lead interactions with external suppliers and become a valued business partner to internal stakeholders who are responsible for...


  • Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo

    Supervise employees and activities across areas of manufacturing for smooth and continuous operations. **Key Responsibilities**: - Supervise employees and manufacturing activities pertaining to the production of products and/or manufacturing processes in - and with manufacturing/technical knowledge of - multiple production areas, depending on the...