Cloud engineering Manager

  Job Description:

About the role:

We are seeking a Cloud Engineering Manager to lead our growing and talented team of cloud engineers within the Solutions  Engineering (SE) team. This individual will play a pivotal role in interfacing with business units, managing projects, and  ensuring the successful execution of cloud migration initiatives.  Reporting to the Head of EITS - Global SRE and working closely  with the larger portfolio management team, the Cloud Engineering Manager will also engage directly with AWS and drive our  internal "migration factory" efforts.

A day in this role:

Team Leadership:

• Lead, mentor, and develop a team of cloud engineers with a strong focus on professional growth and project delivery

• Foster a collaborative and innovative team culture that sets a high standard on continuous improvement

• Direct building, stewardship, and representation of a catalog of technical and service capabilities of both team and the  broader EITS, Cloud Business Office, and security orgs. ​​​​​​  IaC repositories representative of best practices, security guidelines, and technical maturity and reusability

• Lead team in building team working agreements, standards, and holding team members accountable

• Collaborating and engaging with other EITS – Global SRE leaders to create a virtuous feedback cycle of new use cases,  standards, practices, and technical execution

Project Planning and Management:

• Interface with various business units to understand their cloud migration needs and provide consultative support

• Plan and manage the capacity of the engineering team to ensure timely and successful project delivery

• Oversee the execution of cloud migration projects, ensuring alignment with business objectives and technical requirements

• Utilize strong agile methodologies to manage and deliver projects, including sprint planning, backlog grooming, and  iterative delivery

Stakeholder Engagement:

• Serve as the primary point of contact between the cloud engineering team, business units, and other key stakeholders

• Collaborate with portfolio management to report on project status, team capacity, and key performance metrics

• Engage directly with AWS to leverage their expertise, tools, and resources in support of migration efforts

Technical Oversight:

• Ensure adherence to best practices for cloud architecture, security, and operations.

• Drive the implementation of the "migration factory" concept to streamline and standardize cloud migrations across the  organization.

• Provide technical guidance and support for complex cloud projects and issues.

• Decompose complex project work into manageable tasks and ensure accurate reporting of progress and issues.

• Possess advanced skills in AWS, including advanced networking, security, and optimization techniques, and  stay current with new AWS services and features.

The expertise requested:

Scripting and Automation:

• Proficiency in scripting languages such as Python, Bash, Perl, Golang, or PowerShell.

• Experience with automation tools and frameworks (e.g., Ansible, Puppet, Chef).

Cloud Fundamentals:

• Extensive knowledge of AWS services and best practices, including EC2, S3, RDS, Lambda, VPC, IAM, and CloudFormation.

• Experience with AWS networking concepts and services, such as VPC, Direct Connect, and Route 53.

• Deep understanding of best practices including cost optimization, account management, multi-account security tooling, etc.

Infrastructure as Code (IaC):

• Strong configuration management practices

• Strong experience with IaC tools like Terraform, AWS CloudFormation, and CDK (Cloud Development Kit).

Continuous Integration and Continuous Deployment (CI/CD):

• Proficiency in setting up and managing CI/CD pipelines using tools such as Jenkins, Harness, GitLab CI, or AWS CodePipeline.

• Familiarity with artifact storage and management (e.g., Artifactory, Nexus).

Security Practices:

• Experience with shifting left security practices, integrating security into the development lifecycle.

• Knowledge of AWS security best practices, identity and access management (IAM), and compliance standards.

Networking:

• Solid understanding of networking principles, including DNS, VPN, firewalls, and load balancers.

• Experience with AWS networking services and configurations.

Monitoring and Logging:

• Strong experience with monitoring and logging tools such as CloudWatch, Prometheus, Grafana, Dynatrace, ELK stack, or  Splunk.

• Strong debugging and analytical skills utilizing monitoring and logging

Miscellaneous

• Strong diagraming skills

• Experience in EKS and helm charts

Leadership and Management:

• Strong leadership skills with the ability to inspire and motivate a team of engineers

• Excellent project management skills, including planning, scheduling, and resource allocation

• Ability to manage team capacity and prioritize work effectively

• Proactive and comprehensive in solutioning, communicating, and executing

Communication and Collaboration:

• Exceptional communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical

stakeholders.

• Proven ability to build strong relationships with business units, portfolio management, and external partners.

• Collaborative mindset with a focus on achieving common goals.

Problem-Solving and Decision-Making:

• Strong analytical and problem-solving skills with the ability to think strategically.

• Ability to make informed decisions in a fast-paced environment and handle multiple priorities.

Adaptability and Innovation:

• Demonstrated ability to adapt to changing business needs and emerging technologies.• Innovative mindset with a passion for continuous improvement and driving change.

Agile Methodologies:

• Strong agile methodologies skill set with experience in sprint planning, backlog grooming, and iterative delivery.

• Proficiency in decomposing complex project work into manageable tasks and ensuring accurate progress reporting.

• You are passionate about building and running distributed systems at scale in production. You  understand the challenges and trade-offs to be made when building and deploying systems to  production.

• Create automation for anything that is repeatable and can be automated.

• Expertise in working with container deployment and orchestration technologies at scale with strong  knowledge of the fundamentals to include service discovery, deployments, monitoring, scheduling, load balancing.  • Knowledge of best practices related to security, performance, and high availability.

• Highly skilled in identifying performance bottlenecks, identifying anomalous system behavior, and  determining the root cause of incidents.

• Experience working with APM and log aggregation tools as well as configuring the integrations and  monitoring needed to leverage these tools.

• You've demonstrated the ability to effectively work collaboratively across functions and communicate  between many different teams.

• Interest in designing, analyzing, and troubleshooting large-scale distributed systems.

• Systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive.

• Ability to debug and optimize code and automate routine tasks

Our Core values are focus to inclusion and diversity, all qualified applicants will be considered for employment and will go thru a fair recruitment process regardless of their race, religion, gender identity, sexual orientation, national origin or disability status

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