Field Service Representative
hace 2 meses
About Us
Cornerstone Building Brands is a premier exterior building solutions provider serving both the residential and commercial markets across North America. The building products we manufacture are the cornerstone of the communities where people live, work and play -from homes to hospitals, grade schools to grocery stores, manufacturing facilities to municipal buildings and beyond.
Through the core values and consistent behaviors and mindsets embraced by our employees, we have built a culture dedicated to understanding our customers' needs and what matters most to their success. We know that it's our people that make the difference and we are deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized, providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members.
Job description
Cornerstone Building Brands is looking for a Field Service Representative to join its Field Service team.
This role is a remote position and can be based anywhere in Costa Rica.
Our Field Service Representatives are involved with the day-to-day activities of providing and maintaining customer relations through timely and thorough responses to all post-shipment inquiries.
Provide feedback and data of all reoccurring issues Provide a strong focus of customer service with timely responses regarding inquiries from Builder organization Develop and maintain customer relations by seeking customer feedback, both external and internal, to ensure continuous improvement takes places to improve overall performance Communicate/coordinate technical issues in support of customer needs Undertaking all customer support tasks in external facilities Guaranteeing that the work progress accurately follows the agenda Perform troubleshooting and strive to resolve issues Produce frequent and analytical service reports Coordinate with departments for root cause and/or solutions in support of customer needs. Discern customer needs and offer advice or recommendations Formulate relationships of trust with customers
Qualifications
High School diploma or equivalent experience required Technical education, certification or experience preferred Must have knowledge of PEMB and the ability to read blueprints Prefer previous experience in at least two of the following areasPrevious building erection experience (5+ years)Previous experience in the PEMB industry performing drafting or engineering tasks (5+ years)Previous experience in PEMB manufacturing (5+ years)Previous Field Service/Customer Service experience (5+ years) PEMB experience is highly desired PC competent (including Excel, Word, and Access) Excellent communication skills (oral and written).
Videos To Watch
Job location
Notice of Recruitment Fraud
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brands name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.
-
Field Service Representative
hace 4 semanas
San José, San José, Costa Rica Cornerstone Building Brands A tiempo completoAbout Cornerstone Building BrandsCornerstone Building Brands is a leading provider of exterior building solutions for residential and commercial markets across North America. Our products are the cornerstone of the communities where people live, work, and play.Job DescriptionWe are seeking a Field Service Representative to join our team. This role is a...
-
Customer Service Representative
hace 3 semanas
San Francisco, Heredia, Costa Rica United Parcel Service A tiempo completoAt United Parcel Service, we're looking for a skilled professional to join our team as a Customer Service Representative. This role is perfect for someone who enjoys working with people and has excellent communication skills.**Key Responsibilities:**- Provide exceptional customer service to internal and external customers.- Enter data for order processing,...
-
Customer Service Representative
hace 4 semanas
San José, San José, Costa Rica Costa Rica's Call Center A tiempo completoCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Costa Rica's Call Center. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Requirements:Previous experience in customer service or a call center (preferred).Strong...
-
Customer Service Representative
hace 23 horas
San José, San José, Costa Rica TD SYNNEX A tiempo completoAbout the RoleThis exciting opportunity is available with TD SYNNEX, a leading global distributor of IT products and services. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and driving business growth.Job SummaryWe are seeking a highly skilled and motivated individual to join our team as a...
-
Customer Service Representative
hace 2 semanas
San José, San José, Costa Rica Smith+Nephew A tiempo completoCustomer Service RepresentativeSmith & Nephew is seeking a highly motivated Customer Service Representative to provide exceptional customer support and ensure seamless order fulfillment.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProcess orders and ensure accurate and efficient inventory...
-
Customer Service Representative
hace 3 semanas
San José, San José, Costa Rica Real Time Social A tiempo completoCustomer Service Representative Position at Real Time Social:Permanent work-from-home opportunity.Responsibilities include:Answering incoming calls and providing basic information to callers.Transferring calls to appropriate departments or individuals.Taking messages accurately and maintaining a professional demeanor.Clear communication skills are...
-
Customer Service Representative
hace 23 horas
San José, San José, Costa Rica Infotree Global Solutions A tiempo completoJob Title:Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and experienced customer service professional to join our team at Infotree Global Solutions. As a customer service representative, you will be responsible for providing exceptional support to our clients in English language.Responsibilities:* Provide excellent customer...
-
Customer Service Representative
hace 4 semanas
San José, San José, Costa Rica TD SYNNEX A tiempo completoCustomer Service RepresentativeTD SYNNEX is seeking a highly skilled Customer Service Representative to provide exceptional service to our customers. As a key member of our team, you will be responsible for delivering timely and accurate service, while maintaining a positive and professional demeanor.Key Responsibilities:Provide top-notch customer service...
-
Customer Service Representative
hace 3 semanas
San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completo**Customer Service Representative**We are seeking a highly skilled Customer Service Representative to join our team at Object Technology Solutions, Inc. This role involves providing exceptional customer service through phone interactions, responding to customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:- Respond...
-
Customer Service Representative
hace 3 semanas
San José, San José, Costa Rica Convera A tiempo completo**Customer Service Representative Opportunity**Convera is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and support to our clients.**Key Responsibilities:**• Provide timely and...
-
Customer Service Representative
hace 3 semanas
San José, San José, Costa Rica Hultec Group A tiempo completoJob Title: Customer Service RepresentativeJob Summary:We are seeking a fully bilingual customer service representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns, and ensuring their complete satisfaction with our products and services.Key...
-
Customer Service Representative
hace 5 meses
Ubicación San José, San José, Costa Rica Junior Recruiter A tiempo completoRequisitos: We are looking for hundreds of Customer Service Representatives. Evolving the BPO services and helping with our clients´ needs to a whole new level. The opening requires a conversational level of English. Actividades a realizar: The customer service representative (CSR) will provide call servicing and support functions to United States-based...
-
Customer Service Representative
hace 2 semanas
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for developing and maintaining strong relationships with our business customers, providing top-notch customer service, and driving sales growth.Main ResponsibilitiesManage internal...
-
Customer Service Representative
hace 3 semanas
San José, San José, Costa Rica Cognizant Technology Solutions A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Cognizant Technology Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide highest level of customer satisfaction.Strive to understand and resolve...
-
Customer Service Representative
hace 2 semanas
San Francisco, Heredia, Costa Rica Moody'S A tiempo completoCustomer Service Representative RoleWe are seeking a customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries...
-
Customer Service Representative
hace 3 semanas
San José, San José, Costa Rica Cr Spark A tiempo completoCustomer Service RepresentativeAbout the RoleAt Cr Spark, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesIdentify and address customer needs with the...
-
Customer Service Representative
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Costa Rica. As a key member of our support team, you will be responsible for providing timely and accurate operational support to customers on our internal platform, ensuring a first-class customer experience in all interactions.Key ResponsibilitiesIdentify...
-
Customer Service Representative
hace 1 semana
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoJob Title:Customer Service RepresentativeJob Category: Food and Beverage & CulinaryLocation: Marriott International, IncSchedule: Full-TimePosition Type: Non-ManagementWe are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.About the Role:We are seeking a Customer...
-
Customer Service Representative
hace 4 semanas
San José, San José, Costa Rica TD SYNNEX A tiempo completoCustomer Service Representative Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TD SYNNEX. As a key member of our customer service team, you will be responsible for providing exceptional service to our internal and external customers, ensuring their needs are met and exceeded.Key...
-
Virtual Customer Service Representative
hace 5 horas
San José, San José, Costa Rica June Homes A tiempo completoWe're seeking a highly skilled Virtual Customer Service Representative to join June Homes' remote team. In this role, you'll work closely with our international clients in the real estate and hospitality sectors.The base salary for this position is $9,600 annually, or approximately $800 per month. There are opportunities for additional incentives based on...
