Systems and Tools Lead, EATO
hace 3 semanas
Role:
Join the forefront of change as a pivotal member of the Enterprise Applications and Transformation Office (EATO) Change Team. As the Systems and Tools Training Lead, you will play a crucial role in encouraging the learning and adoption of key high visibility programs across modalities, such as virtual instructor-led training, e-learning, job aids, and video content.Responsibilities:
Curriculum Development:Design and develop training programs tailored for Salesforce, Anaplan, Clari, and other essential tools, catering to various skill levels and roles within our organization.Collaborate closely with other Splunkers including EATO Change Managers, Transformation Leads, Change Champions, and Operations, to assess training needs and integrate real-world examples into tool-based training.Continuously improve subject expertise in core Splunk business practices and systems.Delivery and Engagement:
Conduct interactive training sessions through various mediums, including live virtual sessions, webinars, and on-demand modules.Lead the delivery of live and virtual enablement programs for Splunk systems, tools, and process enablement, ranging from foundational courses to reinforcing existing functionalities.Evaluation:
Collaborate to assess the efficiency of learning experiences and implement post-training improvements to existing materials and reinforcement activities.Global Collaboration:
Coordinate, schedule and conduct training sessions across time zones to meet the needs of our global client base.Cross-Functional Collaboration:
Contribute to the co-design and continuous improvement of ILT and VILT offerings in collaboration with subject experts.Partner with other EATO team members to improve demos and short engagements as part of our standard program delivery.Support:
Provide hands-on support during transformational roll-outs of new functionality and/or features.Requirements:
3-5 years of experience in training and development, with a preference for 2+ years of experience in a field sales or customer experience role.Familiarity with sales processes.Proficiency in key sales systems and tools, such as Anaplan, Clari, with a strong emphasis on Salesforce.Proven ability to manage multiple courses, training deliverables, and course deliveries simultaneously, ensuring fast turnaround and rapid development.Comfortable leading engaging environments for 100+ learners in both virtual and limited in-person settings.Demonstrated ability to thrive in a fast-paced environment, work well under pressure, and adapt to growth and change.Openness to new ideas and creativity in finding solutions to enhance training effectiveness.Willingness to deliver virtual courses at convenient times across at least two of the Americas, Europe, or Asia-Pacific.Willingness to travel domestically and internationally if needed.Education:
Substantial relevant on-the-job experience or Bachelor’s degree/foreign equivalent in a related discipline, demonstrating a proven record of quickly learning new systems and tools.-
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