Systems Engineer
hace 3 semanas
The Systems Engineer stays current with vendor-specific technical certifications in order to make appropriate recommendations to resellers on the configuration and design of system solutions. Promotes product awareness, provides pre-sales technical support including phone support, system diagrams, proposals, and training in order to grow the sales of a funding vendor's product line. Works closely with TD SYNNEX's Product Manager and the funding vendor's representatives to execute marketing activities. Establishes and develops solid business relationships with vendors, TD SYNNEX customers and other internal TD SYNNEX departments. Identifies opportunities to improve the quality of Systems Engineering engagement with inside and outside customers. Accepts ownership of suggested improvements and works with the TD SYNNEX team & vendor, through the Systems Engineering Management to develop an implementation plan.
Essential Duties & Responsibilities Required:Provides technical solutions and configuration design expertise to customers and sales on specified product line(s). Uses independent judgement and discretion in making solution recommendations. No second-level review occurs.
Provides phone support in accordance with Key Performance Indicators (KPIs).
Provides sales/marketing support to increase vendor and product awareness.
Provides technical presentations/training to sales, support, and customers.
Participates in departmental projects in leadership/ownership role.
Reports on key metrics as designated by product line(s) of responsibility and distributes monthly update to SE Manager, Product Marketing Team, and vendor representative(s).
Logs customer calls.
Places orders for customers in accordance with TD SYNNEX's pricing guidelines.
Updates TD SYNNEX's systems and tools with accurate technical data on specific product line(s).
Provides technical and non-technical input to team members, project leaders, and management, as appropriate.
Develops and obtain approval on Quarterly Vendor Objectives (QVO) document which states goals and objectives to support vendor's marketing strategy to grow sales.
Develops tactical plan and perform associated duties necessary to support QVO. Travels to perform and receive training, attend trade shows and other marketing events.
Participates in trade shows, seminars, trainings, and other marketing events.
Attends scheduled Marketing Team meetings.
Seeks and participates in cross-training activities.
Perform other duties and responsibilities deemed necessary by Systems Engineering Management or Team Lead.
Able to build solid, effective working relationships with others.
Able to constructively work under stress and pressure when faced with high workloads and deadlines.
Able to create and conduct formal presentations.
 Able to display a preference for interacting with people, being friendly, outgoing, articulate and socially at ease.
 Able to express ideas clearly and convey necessary information.
 Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level.
Able to work independently with minimum supervision.
 Knowledge and/or expertise in related area of responsibility.
Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
Possesses strong organizational and time management skills, driving tasks to completion.
Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an intermediate level.Â
Minimum of one current major certification recognized by the Systems Engineering Department (currency must be maintained), with a strong commitment to continued development of technical skills as evidenced by additional certifications or demonstrated expertise on a relevant technology or product line.
Minimum of (5) years technical support experience with PC's, high-end servers, local area networks, and associated components with at least (2) years in phone support environment
 Minimum of (1) year vendor relations experience in a presales vendor support role
Minimum of (1) year experience in formal product presentations and/or technical sales training experience to small and medium audiences
Minimum of (1) year experience in project management
Previous trade show experience
Knowledge of the interoperability of various PC components, software, peripherals, networking, desktop platforms, applications, standalone and network operating systems, with strong technical abilities in at least (2) of these areas
Whatâs In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: Itâs not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Donât meet every single requirement? Apply anyway.
At TD SYNNEX, weâre proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If youâre excited about working for our company and believe youâre a good fit for this role, we encourage you to apply. You may be exactly the person weâre looking for
-
Systems Engineer
hace 3 semanas
San Jose, Costa Rica Tech Data Costa Rica A tiempo completoOverview:Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an intermediate level. Minimum of one current major certification recognized by the Systems Engineering Department (currency must be maintained), with a strong commitment to continued development of technical skills as evidenced...
-
Senior Systems Engineer
hace 4 semanas
San Jose, Costa Rica Tech Data Costa Rica A tiempo completoPromotes product awareness, provides pre-sales technical support including phone support, system diagrams, proposals, and training in order to grow the sales of a funding vendor's product line.Travels to perform and receive training, attend trade shows and other marketing events.Under the guidance of Systems Engineering Management.Establishes and...
-
Systems Engineer
hace 2 semanas
San José, Costa Rica TD SYNNEX A tiempo completoIn this role, you'll be part of Shyft Global Services, a wholly owned subsidiary of TD SYNNEX. We are a leading technology lifecycle service provider that partners with companies around the world to shift the way they do business. We're proud to deliver end-to-end product and customer lifecycle management services for original equipment manufacturers (OEMs)...
-
Systems Engineer
hace 4 semanas
San Jose, Costa Rica Tech Data Costa Rica A tiempo completoAbout the Role:Independently provides full design, configuration and support for common systems infrastructure (HW and SW), including network and security settings, for both on-premise and cloud implementations. Assists senior technicians in design, configuration, development and support of widely shared, complex and critical infrastructure. Uses and...
-
Systems Engineer
hace 3 semanas
San Jose, Costa Rica Tech Data Costa Rica A tiempo completoJob Purpose:  Independently provides full design, configuration and support for common systems infrastructure (HW and SW), including network and security settings, for both on-premise and cloud implementations. Assists senior technicians in design, configuration, development and support of widely shared, complex and critical infrastructure. ...
-
Systems Engineer
hace 3 semanas
San José, San José, Costa Rica Tech Data Costa Rica A tiempo completoThe Systems Engineer stays current with vendor-specific technical certifications in order to make appropriate recommendations to resellers on the configuration and design of system solutions. Promotes product awareness, provides pre-sales technical support including phone support, system diagrams, proposals, and training in order to grow the sales of a...
-
Systems/network Engineer
hace 2 semanas
San José, Costa Rica TD SYNNEX A tiempo completo**Job Summary**: Are you a Skilled Systems/Network Engineer looking for a new opportunity? At TechData; a TD SYNNEX Company, we offer schedule flexibility, a great culture, and opportunities for personal and professional growth. As a Systems/Network Engineer you will act as the main engineering and technical expert and/or Highest level of technical support...
-
Systems Development Engineer, Amazon Enterpise
hace 7 días
San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo2+ years of non-internship professional software development experience - Knowledge of systems engineering fundamentals (networking, storage, operating systems) - 3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience - 1+ years of designing or architecting (design patterns,...
-
Presales Systems Engineer
hace 2 semanas
San José, Costa Rica TD SYNNEX A tiempo completoThe Systems Engineer stays current with vendor-specific technical certifications in order to make appropriate recommendations to resellers on the configuration and design of system solutions. Promotes product awareness, provides pre-sales technical support including phone support, system diagrams, proposals, and training in order to grow the sales of a...
-
Escalations Associate Systems Engineer
hace 3 semanas
San Jose, Costa Rica Tech Data Costa Rica A tiempo completoThe TD SYNNEX difference is in our people. Every day customers like Best Buy, CDW, Office Depot, etc⦠depend on us to help them cost-effectively support the technology needs of end users of all sizes, including small- and medium-sized businesses, large enterprises, educational institutions, government agencies, and consumers.  Working for TD...
-
Systems Development Engineer, Amazon Enterprise Services
hace 3 semanas
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoWe are looking for an experienced Systems Development with deep expertise in designing and supporting enterprise-scale infrastructure. You will be responsible for the design, implementation and quality of services you deliver to Amazionians.Who are you? You have a strong understanding of large scale computing solutions. You have experience working as a...
-
Systems Development Engineer, Amazon Enterpise Services
hace 3 semanas
San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoWe are looking for an experienced Systems Development with deep expertise in designing and supporting enterprise-scale infrastructure. You will be responsible for the design, implementation and quality of services you deliver to Amazionians.Who are you? You have a strong understanding of large scale computing solutions. You have experience working as a...
-
Systems Engineer
hace 2 semanas
San José, San José, Costa Rica Tech Data Costa Rica A tiempo completoOverview: Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an intermediate level. Minimum of one current major certification recognized by the Systems Engineering Department (currency must be maintained), with a strong commitment to continued development of technical skills as evidenced...
-
Systems Engineer
hace 3 semanas
San José, Costa Rica TD SYNNEX A tiempo completo**Job Purpose**: **Responsibilities**: - Creates and maintains technical documentation, asset inventories and configuration information. (5%) - Analyzes vendor invoices for accuracy, maintains inventory and orders equipment (5%) - Seeks and leverages opportunities to expand knowledge and skill base (5%) **Knowledge, Skills and Experience**: - 3 to 5 Years...
-
Presales Engineer CR
hace 5 días
San Jose, Costa Rica Tech Data Costa Rica A tiempo completoJob Purpose:The Presales Engineer role focuses on the pre-sales design of technology solutions in support of our partners and sales teams. The Presales Engineer will develop technology solutions which meet end-user business requirements. Will collaborate with coworkers and partners, providing pre-sales assistance for sales opportunities. In addition, the...
-
Systems Engineer
hace 2 semanas
San José, Costa Rica TD SYNNEX A tiempo completo**Overview**: - Minimum of one current major certification recognized by the Systems Engineering Department (currency must be maintained), with a strong commitment to continued development of technical skills as evidenced by additional certifications or demonstrated expertise on a relevant technology or product line. - Minimum of (5) years technical support...
-
Jr Site Reliability Engineer
hace 1 semana
San Jose, Costa Rica Datasite A tiempo completoJob Description:The Jr Site Reliability Engineer (SRE) assists in maturing our organization's operational observability practices, addresses underlying performance and stability issues, and tracks down root-cause for enterprise incidents in our customer-facing enterprise platform. You will work as a part of a talented team of engineers focused on delivering...
-
Data Center Solutions Engineer
hace 3 semanas
San Jose, Costa Rica Tech Data Costa Rica A tiempo completoJob Purpose:The Data Center Solutions Engineer role recommends solutions and strategies, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure. May specialize in one vendor or support multiple technologies. Responds to inquiries and performs technical research (i.e. reference manuals and vendor websites and...
-
HR Systems Integration Developer
hace 2 días
San José, Costa Rica Equifax A tiempo completoEquifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed,...
-
Python Engineer
hace 1 semana
San Jose, Costa Rica Datasite A tiempo completoJob Description:What are we building? Datasite is building a new platform to provide powerful and innovative solutions to enable our clients to manage the most complex deals on the planet as efficiently as possible. We want to be the easiest, fastest, and most intuitive way to progress deals to a successful outcome – enabling the bankers, lawyers and...