Administrative Support Coordinator Ii

Job Summary
The School of Social Work is seeking an Administrative Support Coordinator II to support the efficient operation of the Field Education Program and the School of Social Work. Reporting to the Director of Resources and Operations and receiving work lead direction from the Director of the School of Social Work, the incumbent will provide administrative support to the Field Director, faculty, staff, students, and internship agency partners.

Key Responsibilities
Coordinate daily office operations, respond to student and agency inquiries, maintain student and program records, process expenses, and assist with academic and administrative requests
Manage electronic databases and internship placement systems, provide technical support, track student and agency information, and assist with field course enrollment and placement activities
Maintain practicum agreements, memoranda of understanding, agency files, student handbooks, policy documents, accreditation materials, surveys, and the School's website
Assist with internship, service-learning, advising, orientation, training, internship and job fair, and other School events, including facilities, catering, supplies, parking, registration, attendance, and event logistics
Prepare meeting materials and summaries; coordinate with faculty, students, field instructors, agencies, Admissions and Records, Institutional Research, and other campus offices

Knowledge, Skills & Abilities
Ability to communicate with constituents in a professional and respectful manner
General awareness of emerging technologies, including artificial intelligence (AI), and a willingness to develop skills in their appropriate, responsible, and ethical use in a higher education environment, consistent with institutional policies and practices.
Ability to communicate with constituents in a professional and respectful manner
Ability to handle multiple work priorities, organize and plan projects. Must have organizational skills sufficient to handle heavy workload, multiple projects with frequent interruptions, and schedule changes
Intermediate to advanced skill levels in a broad range of technology, systems and packages including but not limited to: Microsoft
Office Suite, Adobe Acrobat, Google programs, PeopleSoft, Excel or Google sheets data functions, etc.
Ability to use Learning Management Systems (i.e., Canvas)
Ability to maintain and confidentially store sensitive and confidential FERP related information
Knowledge of campus procedures, including experience, or ability to learn, (CMS) PeopleSoft campus system
Thorough knowledge of professional general business office procedures and practices
Ability to troubleshoot and solve most office and customer-related problems as well as software and technology platforms
Ability to work with the general public, faculty, staff and students in a competent, diplomatic and open communication style;
Ability to perform standard business math, calculate ratios, track financial data, and make simple projections
Verbal skills sufficient to give clear, concise, and accurate information
Intermediate to advanced knowledge of software applications such as Excel, database management systems, and other software used for database purposes
Basic knowledge of budget policies and procedures
Strong oral communication skills. Must possess excellent customer service and public relations skills
Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
Working knowledge of or ability to quickly learn about the SJSU Campus programs, and ability to implement and manage information as it requires adjustment and change
Ability to handle multiple work priorities, organize, plan work, events, and projects

Required Qualifications
Completion of a high school program, technical/vocational program, or their equivalents
Three (3) years of related office work experience

Preferred Qualifications
Bachelor of Arts or Bachelor of Science
Four (4) years of office experience including database experience

Compensation
Classification: Administrative Support Coordinator II
Anticipated Hiring Range: $5,219/month - $5,430/month (Step 10 – Step 12)
CSU Salary Range: $4,367/month - $6,362/month (Step 1 – Step 20)

San José State University offers employees a comprehensive benefits package typically worth *% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

Application Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
Resume
Letter of Interest

All applicants must apply within the specified application period:November 2, ** through November 16, **. This position is open until filled; however, applications received a