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Data Solutions Lead, Data Collection Excellence
hace 2 semanas
Key job responsibilities
Drive and document effective ML/GenAI solutions for customer requests, transforming complex research objectives into clear, actionable data collection requirements
Coordinate across teams to ensure seamless delivery and stakeholder alignment
Own relationships with customer scientists, becoming their go-to partner for ML data solutions
Provide consultation on ML workflow capabilities, helping customers maximize value
Monitor and optimize collection health metrics to ensure customer success
Drive customer adoption through providing technical value and the provision of an exemplary customer experience.
You'll also:
Guide customers on workflow feasibility and data collection best practices
Collaborate with implementation teams to define and validate technical requirements
Evaluate scalability of annotation scenarios and provide strategic recommendations
Influence technical documentation and guidelines
Basic Qualifications:
- Demonstrated experience in effectively defining optimal data creation strategies and executing them
- Associate's degree or equivalent work experience
- 2+ years of experience in ML data operations, with a strong understanding of data annotation/ML workflows and concepts
- Outstanding customer communication and management skills, especially in technical consultation
- Ability to translate complex technical concepts into tactical applications
Preferred Qualifications:
- Bachelor's degree in Business, Computer Science, or related field
- Working knowledge of JSON, Command Line, and Python
- Project management expertise
- Technical account management experience
- Background in customer success or solution consulting
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
