Sr Business Systems Analyst

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function
Technology Product & Platform Management

Job Sub Function
Business Systems Analysis

Job Category
Scientific/Technology

All Job Posting Locations:
Alajuela, Costa Rica

Job Description
Johnson & Johnson is hiring for a
Sr Business Systems Analyst
to join our team located in
Shockwave Medical Costa Rica.
Position Overview

The Sr. Business Systems Analyst – Supply Chain role is part of the Global IT organization and will be responsible for the design, implementation, and support of the Supply Chain functionalities of Shockwave's Oracle Cloud ERP solution. This position will be responsible for documenting functional requirements, managing integrations, and ensuring change control compliance within the Supply Chain domain of Oracle Cloud ERP and satellite systems like Business Intelligence, PLM, etc. The role will participate in the design of the overall application architecture to support end-to-end processes that traverse multiple business applications and support our global manufacturing and supply chain operations.

Essential Job Functions

• Serve as an Oracle Functional lead in IT for supporting Supply Chain business processes (Logistics, Demand Planning, Supply Planning, Procurement, Inventory, etc.,). Be responsible for scoping, planning, capturing requirements, system configuration, testing and training.
• Collaborate with business leads to understand objectives and optimize application usage for greater efficiency.
• Partner with the Supply Chain and Manufacturing teams for implementation project efforts by capturing the problem definition, current state, desired future state definition, etc.
• Identify Business Process Improvements & Requirements and map them to functional application processes.
• Partner with other cross-functional teams to create and monitor integrations; ensuring integrations run successfully
• Coordinate the evaluation, scope, testing, approval and completion of new development requests.
• Ability to collaborate with other business functions like Finance, Sales, Customer Care as relates to issues, impact analysis etc.
• Create and maintain documentation and ensure appropriate adherence to change management protocols
• Support compliance activities related FDA (ISO and SOX.
• Support documentation and maintenance of IT policies and procedures related to business applications.
• Partner with third party vendors, ensure timely resolution of issues and timely delivery
• Address user issues/concerns in a professional/timely manner and ensure end-user satisfaction
• Develop and communicate training and documentation for end users and provide training as necessary.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, or related field (preferred)
• 5+ years of experience working in an IT environment with 3+ years of experience working with Oracle ERP (EBS/Cloud) Supply Chain modules or other ERP's preferred
• Experience with OCR technologies like WebCenter preferred
• Desired experience in designing / developing enhancements in Supply Chain modules
• Understanding of user and role management in ERP systems.
• Knowledge of integration technologies like EDI and APIs is a plus.
• Exposure to Reporting platforms like Power BI is a plus
• Excellent interpersonal and communication skills to communicate effectively across all organizational levels
• Strong attention to detail with the ability to multi-task and prioritize tasks in a fast paced environment
• Continuous Improvement mindset with superior analytical and problem-solving skills
• Previous experience working in a SCRUM or Agile environment (preferred)
• Experience working in FDA regulated environments is a plus.

Required Skills
Preferred Skills:
Analytical Reasoning, Business Requirements Analysis, Coaching, Critical Thinking, Human-Computer Interaction (HCI), Network Configuration Management, Operating Systems (OS), Project Management, Scripting Languages, Software Development Management, Systems Analysis, Systems Development, Systems Management, Technical Credibility, Technologically Savvy