Client Onboarding Consultant

hace 2 semanas

San Francisco, Heredia, Costa Rica Experian A tiempo completo $30.000 - $60.000 al año
Company Description

Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at to be part of our team.

Our client Onboarding Consultant I ensures a smooth and successful onboarding experience for clients by managing end-to-end implementation projects. You will translate business requirements into technical configurations, sets up platforms and products, and guides clients through go-live. It emphasizes collaboration and continuous improvement while maintaining compliance with company standards. You will report to the Client Onboarding Supervisor.

Job Description

Responsibilities:

  • Analyze contracts and project documentation to define scope and requirements.
  • Review client configurations during quality assurance and create technical build specifications.
  • Configure accounts, platforms, and products, including user provisioning and authentication setup.
  • Troubleshoot and resolve eligibility and provider ID errors, ensuring compliance with EDI standards.
  • Lead onboarding meetings, document important decisions, and keep partners aligned.
  • Recommend process improvements and automation opportunities to enhance efficiency.
Qualifications
  • Bachelor's degree in Business, Information Technology, Computer Science, or equivalent experience.
  • 0–2 years of experience in client onboarding, implementation, or related roles.
  • Familiarity with project management tools and methodologies.
  • Strong communication skills and across diverse teams.
  • Proficiency in MS Office and documentation platforms.
  • Commitment to promoting an inclusive, collaborative, and client-focused environment.
Additional Information

Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

This is a fully remote job opportunity. #LI-Remote

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

  • Client Onboarding Consultant

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Experian A tiempo completo $30.000 - $60.000 al año

    Company DescriptionExperian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention....

  • Client Onboarding Consultant

    hace 1 semana

    San Francisco, Heredia, Costa Rica Experian A tiempo completo $80.000 - $120.000 al año

    Company DescriptionExperian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention....

  • Project Manager, Customer Onboarding

    hace 2 semanas

    San Francisco, Heredia, Costa Rica ESO A tiempo completo ₡40.000.000 - ₡80.000.000 al año

    How You'll Support Our MissionReporting to the Senior Manager of Onboarding, you will be an integral part of our implementation team. In this highly customer-facing role, you will be responsible for leading onboarding and implementation projects, ensuring a seamless transition for new customers. You will manage project timelines, budgets, and expectations...

  • Technology Strategy Consultant

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Kyndryl A tiempo completo $60.000 - $120.000 al año

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleWe are...

  • M365 Infrastructure Consultant

    hace 2 semanas

    San Francisco, Heredia, Costa Rica West Monroe A tiempo completo ₡40.000 - ₡80.000 al año

    Are you ready to make an impact?West Monroe is excited to hire aM365 Infrastructure Consultantfor our growing Enterprise Technology team We're looking for a technologist with keen business acumen to help solve some of our clients' most complex problems while leveraging public cloud services, automation, Microsoft 365 solutions, and other cutting-edge...

  • Financial System Implementation Consultant

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Workday A tiempo completo $90.000 - $120.000 al año

    Your work days are brighter here.We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel...

  • Experienced Consultant, Mergers

    hace 2 semanas

    San Francisco, Heredia, Costa Rica West Monroe A tiempo completo $80.000 - $120.000 al año

    Are you ready to make an impact?West Monroe is currently seeking anExperienced Consultantto work with clients as a member of our Mergers & Acquisitions (M&A) practice at West Monroe. You will be staffed on a project and be an integral part of our teams that identify, shape and deliver high value transformation programs to respond to the strategic business...

  • Technical Accelerator Consultant

    hace 2 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo $24.000 - $80.000 al año

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Global Resource Management Specialist

    hace 2 semanas

    San Francisco, Heredia, Costa Rica RECLUTA LIMITED A tiempo completo $30.000 - $60.000 al año

    OverviewWe are looking for aResource Management Specialistto support a global professional services organization. This role focuses on staffing coordination, resource allocation, demand/capacity planning, and maintaining accurate operational data. The ideal candidate is detail-oriented, analytical, organized, and comfortable working in a fast-paced,...

  • Experienced Consultant, Mergers

    hace 2 semanas

    San Francisco, Heredia, Costa Rica West Monroe A tiempo completo

    Are you ready to make an impact?West Monroe is currently seeking anExperienced Consultantto work with clients as a member of our Mergers & Acquisitions (M&A) practice at West Monroe. You will be staffed on a project and be an integral part of our teams that identify, shape and deliver high value transformation programs to respond to the strategic business...