Senior Human Resources Recruiter

About Us:

We are AMS. We are a talent solutions business. Working with clients across the globe, we have learnt what it takes to build a high performing employer. It starts with talent; sourcing, selecting and keeping the right people in the right jobs. To do this well, you need unmatched expertise in digital innovation, and a deep understanding of the complex needs of the talent you are seeking to engage - whether that talent is external to your business or already inside it.

Taking a holistic approach to the HR value chain and to attracting and retaining a world class workforce enables business success. 10,000+ experts, across 120+ countries, speaking more than 50 languages, delivering projects for the world's most admired companies. We are AMS. This is what we do. Talent is our world.

We are currently hiring a Senior Recruiter in Alajuela, Costa Rica to support our Medical Device Manufacturing client.

Salary :
CRC per year

The Role:

As a Senior Recruiter, you will support hiring managers with filling their vacancies to target start dates ensuring all quality thresholds and KPIs are met. The role of the Senior Recruiter is to develop and deliver excellent recruitment services to the client in line with agreed service levels.

The Senior Recruiter is also responsible for building excellent relationships within the hiring manager community to identify opportunities for direct hiring and provide guidance to ensure a best practice approach to resourcing is adopted.

This is a hybrid role working 2-3 days at our office based in Alajuela, Costa Rica

Key Accountabilities:

• Ensure the recruitment service is delivered, in line with contractual obligations and client service levels
• Contribute to the commercial success of the account through the achievement of NFI (monthly and annual) targets. Accountable for delivering to target start dates
• Develop and support the sourcing strategy for each role/business unit and agree the strategy (including web-based and direct sourcing) with hiring manager
• Responsible for end to end recruitment, managing both high volume and niche roles such as Production, Engineering, Material Specialists, Manufacturing Technicians, Manufacturing Operations etc.
• Work effectively with the sourcing and admin team to ensure a smooth client and candidate experience
• Responsible for the management of candidate relationships and their satisfaction with the recruitment experience until start date
• Ensure that all changes to a candidate's status are tracked on the ATS to enable accurate reporting
• Support the hiring manager with deciding which candidate to hire and guide them in determining an appropriate offer. Close the candidate: broker the offer with the chosen candidate, manage objections and support the candidate during their notice period
• Ensure all AMS and client systems are updated in a correct and timely manner
• Producing timely and accurate activity and management information reporting
• Involvement in any relevant client presentations and evaluation / review meetings
• Identifying areas of process improvement, service enhancement, related strategic projects and opportunities to increase the scope of the service and communicating these to the Client Services Manager and the team (including coordinators, members of the sourcing team and Resource Specialists)

Skills & Experience:

Skills & Experience

• 5+ years of experience in MedTech and Lifesciences industry is preferred
• Experience with Workday is highly preferred
• Experience in hiring for Costa Rica Markets
• High volume recruiting and experience with Hiring events is required
• Proficiency in English and Spanish is a must
• Worked with, and presented to and solved issues for clients and candidates, including Hiring Managers
• Expert in behavioral / competency-based interviewing
• Experience of working to and achieving demanding targets, ratios and SLAs
• Able to demonstrate a broader understanding of the clients business and strategies and how they influence AMS Service Delivery
• Able to act autonomously, potentially responsible for own business areas on a standalone basis
• Thorough understanding of legislation affecting area of work (e.g. age discrimination, employment risks for contractors)

Here at AMS, you have the opportunity to work on projects that integrate across our practice areas, supporting and innovating delivery for our clients. You'll be part of a team with global capabilities and setting a new direction for us in terms of how we creatively solve our clients' most pressing talent-related challenges. You can innovate, disrupt and influence with organizations that want to transform their operations and win the war for talent.

What we offer:

AMS offers you career opportunities in every direction you want to explore. We want to help you achieve whatever it is you aspire to – and we'll give you the flexibility to allow you to give just as much attention to what's important to you outside of work.

• Full training and support
• Stretching, challenging work
• A vibrant, diverse, and collaborative culture
• Flexible working – home/hybrid/in-office working available
• A competitive reward and benefits package
• The opportunity to embark on a recruitment career with one of the world's leading recruitment companies
• Employee Resource Groups, including LGBTQ+ Allies, Hispanic, Veterans, Black Employee Network, Women's groups, and more

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Please let us know of any reasonable adjustments or accommodations you require during the recruitment process by emailing our team