Controls & Metrics Junior Analyst

hace 2 semanas


San José, San José, Costa Rica ARCH LATAM A tiempo completo

We are looking for a talented and experienced professional to join the Controls and Metrics Team. You will support the team in various activities from reviewing financing documentation to confirming release of funds.

Key Responsibilities

Support and advise the Operations Division Teams, specifically in:

  • Identify risks and controls in processes
  • Coordinate Internal & External Audit processes
  • Coordinate Business Continuity plans and conduct Business Impact Analysis
  • Oversee Systems Recertification processes
  • Develop and implement key team metrics
  • Assist with strategy implementation activities within the team
  • Support continuous process improvement and the adoption of best practice
  • Perform other required functions for the Controls and Metrics Team

Key Competencies:

  • Bachelor's degree in Business Administration, Information Technology Management, Economics, Finance, or a related field.
  • Knowledge of middle and back office operations in financial institutions, including identifying risks and controls, developing and maintaining metrics, KPIs, and OKRs, and coordinating with cross-functional teams.
  • Experience and knowledge in process mapping, creation of controls, and development of Standard Operating Procedures (SOPs).
  • Proficiency in Power BI, Databricks, databases, and Microsoft Office at an intermediate or higher level.
  • Familiarity with best practices such as COBIT and ITIL is a plus.
  • Intermediate English and fluent Spanish, both oral and written. Portuguese or French is an advantage.
  • Ability and desire to work in multidisciplinary teams.
  • Ability to innovate and propose solutions.
  • Strong planning and organization skills, assertive communication, customer service, and the ability to manage multiple tasks simultaneously.
  • Willingness to work under pressure and meet tight deadlines.

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