Customer Service/Collections Representative

hace 3 días


San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

Join a Team That's Passionate About Making Lives Better

Bill Gosling Outsourcing is a global leader in customer care, sales, and financial services solutions. They're seeking enthusiastic individuals to join their dynamic team as
Call Center Agents
.

Key Responsibilities:

  • Engage with customers via calls and other channels.
  • Review account details and resolve inquiries.
  • Negotiate payment arrangements when applicable.
  • Recommend solutions and escalate complaints as needed.

Requirements:

  • Must live within 20 km of the office (for on-site roles).
  • High school diploma preferred.
  • Call center experience is a plus but not required.

Skills Needed:

  • Strong communication (CEFR B2 or 85%+ English proficiency).
  • Positive attitude and problem-solving abilities.
  • Attention to detail, adaptability, and teamwork.


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