Senior DevOps Engineer

At Trax Technologies, we help move the world's products. We revolutionize the logistics industry with our cutting-edge cloud-based solutions. By automating and streamlining freight invoice audit and payment processing, we empower both buyers and sellers of logistics services to transcend traditional boundaries. Our platform isn't just a tool—it's a catalyst for supply chain optimization. By providing unparalleled visibility into the intricate web of logistics operations and leveraging predictive analytics fueled by a staggering database of over 1 billion transactions spanning industries, modes, and nations, we redefine what's possible in logistics management. 

We operate on a global canvas. Trax boasts a widespread presence, with offices strategically located in the U.S., Latin America, Asia, and Europe. Join us in reshaping the future of logistics, where innovation knows no bounds and opportunities are limitless. 

This is a remote position, but candidates must reside in San Jose, Costa Rica.

Key Job Responsibilities

Join us in architecting and leading the infrastructure that powers revolutionary services forming the bedrock of the world's supply chain. As a Senior DevOps Engineer, you will:

• Tackle critical infrastructure challenges that traverse various technologies and teams, delving deep into technical complexities such as scalability, resilience, and reliability to craft holistic automated solutions. 
• Deliver high-quality infrastructure and automation work—you set a high bar for infrastructure design, CI/CD pipelines, monitoring, and deployment processes—and set the standard for excellence within the team. 
• Navigate the terrain of technology decisions with finesse, balancing immediate operational needs with long-term scalability goals, ensuring our infrastructure remains ahead of the curve. 
• Become a mentor for your teammates, imparting wisdom on DevOps best practices and nurturing their growth in infrastructure automation and cloud technologies. 
• Lead the design and implementation of complex automated deployment pipelines, infrastructure as code, and comprehensive monitoring solutions that enable rapid, reliable software delivery at scale. 
• Collaborate closely with diverse teams, synergizing efforts to reach ambitious technical milestones and drive architectural decisions. 
• Above all, revel in the journey. Work diligently, enjoy the camaraderie, and together, let's etch our mark on how the world moves products. 
  
  

Basic Qualifications

• 7+ years of non-internship professional DevOps, infrastructure, or systems administration experience. 
• 5+ years of experience with infrastructure design, automation, and scaling of distributed systems. 
• Extensive experience with cloud platforms, containerization, and infrastructure automation tools. 
• Expert-level experience with containerization using Docker and container orchestration platforms like Kubernetes. 
• Advanced experience building and maintaining complex CI/CD pipelines using GitHub Actions workflows and other automation tools. 
• Deep knowledge of AWS cloud services, including compute, storage, networking, and security services. 
• Strong understanding of modern software lifecycle practices including continuous integration, continuous deployment, and DevOps methodologies. 
• Advanced networking knowledge including TCP/IP, DNS, load balancing, and network security concepts. 
• Proven ability to lead infrastructure projects from requirements gathering through implementation and production deployment. 
• Experience mentoring junior to mid-level engineers on DevOps excellence practices. 
• Excellent communication skills with the ability to collaborate effectively with development teams, technical teams, and management to collect requirements, describe infrastructure solutions, and technical designs. 
  
  

Preferred Qualifications

• Bachelor's degree (or greater) in Computer Science, Information Technology, Systems Engineering, or related field. 
• 7+ years of experience with the complete CI/CD process for containerized applications and microservices at enterprise scale. 
• Expert-level experience with Infrastructure as Code tools, particularly Terraform for provisioning and managing complex cloud infrastructure. 
• Advanced proficiency with configuration management and automation tools such as Ansible for system configuration and application deployment. 
• Deep understanding of architectural design principles for distributed systems, microservices, and cloud-native applications. 
• Experience with advanced container orchestration strategies and Kubernetes in production environments. 
• Experience with feature flag management tools and progressive deployment strategies in large-scale environments. 
• AWS Certified Solutions Architect – Expert level certification. 
• Experience with monitoring and observability tools like Prometheus, Grafana, ELK stack, or similar. 
• Experience with security best practices and compliance frameworks in cloud environments. 
• Ability to take infrastructure projects from scoping requirements through actual launch and ongoing optimization.