Staff Cash Collections Contract 6M

hace 2 semanas


San José, San José, Costa Rica Publicis Re:Sources A tiempo completo

Company Description
Re:Sources is the backbone of Publicis Groupe, the world's third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 4,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients.

Overview
The Staff Cash Collector will be responsible for the timely collection of all outstanding invoices and maintain optimal customer experience.

Responsibilities
Payment Processing & Operations

  • Process customer payments received in banks and perform maintenance in SAP, Mediaocean, or any other ERP system approved by the group to ensure timely and accurate application for the agencies.
  • Escalate pending and/or unidentified payments to the Collections Analyst, Treasury, or Agency according to the process flow previously established.
  • Maintain synchronization between media systems and the main ERP for applications (SAP) according to findings detected in review reports.

Reporting & Analysis

  • Generate and/or update daily payment income reports and share them with the relevant stakeholders.

Process Improvement

  • Identify and/or support optimization and continuous improvement opportunities in department-related processes to establish new strategies and apply best practices.

Documentation & Record Keeping

  • Keep all process manuals under your responsibility up to date.
  • Generate and consolidate in PDF format all supporting documents for each application and store them in Lionbox and the ERP system.

Training & Development

  • Participate in and complete all training sessions required by the group or local operations in a timely and effective manner.

Qualifications

  • Technical degree in finance, Accounting, Business, or related field.
  • Basic knowledge of financial analysis and accounting principles.
  • Minimum 1 year of experience in a similar collections' role.
  • B1 English level is required.


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