Director of Casino
hace 5 días
BettingJobs
are currently seeking a
Director of Casino
for a growing iGaming company in their
San José, Costa Rica
office.
Key Responsibilities:
- Own full P&L responsibility for the Casino vertical, including GGR, NGR, Actives, Deposits, and Wagering targets.
- Develop and execute strategies to maximise player value, retention, and lifetime engagement across multiple casino brands.
- Optimise promotions, jackpots, bonuses, and campaigns to drive conversion, retention, and ROI.
- Forecast, track, and report performance metrics with actionable insights for senior leadership.
- Manage all platform and provider relationships, covering contracts, invoicing, reporting, and performance.
- Ensure operational readiness for new launches, campaigns, and game integrations.
- Lead marketing initiatives across acquisition, retention, and reactivation funnels.
- Collaborate cross-functionally with CRM, VIP, Affiliates, Creative, SEO, Social, Customer Service, and Data teams to enhance performance and player experience.
- Curate and evolve the game portfolio, balancing top-performing titles with new releases.
- Segment players by value and behavior to deliver targeted campaigns and tailored offers.
- Define unique positioning, visual identity, and promotional calendars for each casino brand.
- Partner with development and creative teams to enhance UX, retention features, and promotional impact.
- Build, lead, and mentor a high-performing Casino team focused on executional excellence and data-driven decision-making.
- Foster collaboration across departments to ensure seamless delivery of campaigns and initiatives.
Requirements:
- 10+ years in senior-level online casino management or operations within iGaming.
- Proven success driving revenue, retention, and engagement in multi-brand casino environments.
- Strong understanding of casino product, promotions, jackpots, CRM, and player segmentation.
- Deep commercial acumen with experience managing third-party platforms and provider relationships.
- Exceptional leadership, communication, and project management skills.
- Analytical mindset with the ability to interpret complex data and translate it into strategy.
- Demonstrated experience collaborating across marketing, CRM, and product teams.
- Highly organised, decisive, and comfortable in a fast-paced, performance-driven environment.
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