HR Operations Assistant

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

You will be a part of our Global HR Shared Service Center (HRSSC) supporting our regional and local HR

teams and employees worldwide with HR administrative tasks across the employee lifecycle. As an HR

Assistant, you will work closely with our Global HR Operations Center of Excellence to ensure accurate

employment documentation and compliance.

The primary focus of this role is to efficiently perform defined HR processes, maintain employee data

(e.g. personal data, job, promotion, compensation, leaves of absence, education, background history, etc.),

and respond to routine queries. Accuracy, compliance, and the ability to learn new tasks are essential.

You're Good At

• Thrive under pressure, consistently delivering accurate results with exceptional attention to

detail.

• Efficiency, reliability, and flexibility, adapting to changing demands while maintaining high

performance standards.

• Apply a structured way of working, managing multiple tasks effectively to meet deadlines without

compromising quality.

• Take accountability and ownership, securely handling confidential information and maintaining

high standards of integrity.

• Communicate with concise and effective oral and written skills, ensuring clarity and

professionalism in all interactions.

• Foster collaboration and teamwork, consistently contributing to a positive, customer-focused

environment while delivering quality results.

What You'll Bring

• A graduation degree
• ~ 1-3+ years of relevant work experience in a professional services or multi-national company
• Knowledge of Workday (preferred) or another ERP system
• Experience in Global HR Operations, HR Shared Services or a process-based role
• Proficiency in Microsoft Office (Word, Visio, Excel, PowerPoint, Outlook)
• The ability to work in a highly matrixed organization with flexibility to support a diverse,

international set of stakeholders

• B+ or higher level of English communication
• B+ or higher level of Portuguese communication

Who You'll Work With

Our Global Services HR colleagues and other functional points of contact across various geographies

Additional info

An illustration of the types of HR processes and data that you will be working on:

• Prepare, process and follow up on employee paperwork related to new hires, promotions,

transfers, address changes, additional payments, status changes, and employee exits with

sensitivity to the confidential nature of the information. Also, maintain personnel files in

compliance with applicable legal requirements and internal standards.

• Support with new hire onboarding & BGV checking processes. Send out Induction plan and

welcome emailers.

• Assist with general employee requests, letters, verifications, reference checks, visa invitation

letters etc.

• Generate reporting for employee distribution lists, new joiners, anniversaries, milestones, etc.
• Deliver audit support on personal files, forms, etc.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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