Proof of Delivery Analyst

Gracias por tu interés en unirte a Solventum. Solventum es una empresa nueva en el ámbito de salud, pero con una sólida experiencia en la resolución de desafíos que transforman vidas y fortalecen el trabajo de los profesionales de la salud. En Solventum, las personas son el centro de cada innovación que desarrollamos. Con empatía, conocimiento y criterio clínico, trabajamos en conjunto con los líderes más destacados del sector para enfrentar los retos más complejos de nuestros clientes. Mientras continuamos actualizando nuestra Página de Carreras y los materiales dirigidos a los postulantes, es posible que algunos documentos aún muestren la marca anterior. Ten en cuenta que todas las oportunidades laborales publicadas pertenecen a Solventum, y que la Política de Privacidad mencionada cualquier información personal que proporciones. Al igual que en 3M, en Solventum se brinda igualdad de oportunidades a todos los candidatos calificados, sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, discapacidad o estatus como veterano protegido. En Solventum, desarrollamos soluciones innovadoras para enfrentar los retos más complejos de nuestros clientes, liderando avances en salud mediante la combinación de ciencia médica, de materiales y de datos. Nuestro propósito es mejorar la vida de los pacientes y apoyar a los profesionales de la salud para que se desempeñen de la mejor manera posible.

Job Description
Proof of Delivery Analyst (Solventum)
3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You'll Make in this Role (Also known as job summary and primary responsibilities. Do not alter standard text of the introductory paragraph, except for adding in the titles of the position. No more than 5 bullet points should be used to articulate the responsibilities.)

As a Proof Of Delivery Analyst, You Will Have The Opportunity To Tap Into Your Curiosity And Collaborate With Some Of The Most Innovative And Diverse People Around The World. Here, You Will Make An Impact By

• Obtaining the return of the Proof of Delivery (POD) document from the patient through a database for worklist prioritization
• Completing outbound dialer calls and handling inbound calls
• Interacting with patients, home health agencies, and doctors' offices to obtain information needed to locate the patient.
• Reviewing all order notes, documents on file, previous orders, and internet searches to determine course of action of each order on the assigned worklist.
• Maintaining your assigned worklist in a timely and efficient manner
• Understanding and complying with HIPPA regulations, PHI and all 3M policies.

Your Skills and Expertise (Also known as basic and preferred qualifications. Do not alter the standard text in sentences.

Update bullets under each sentence. No more than 5 bullet points should be used to articulate the basic qualifications or preferred qualifications. If the position requires a degree to fulfill the position responsibilities, you can take out the HS OR option)

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• High School Diploma or equivalent
• Flexible & Adaptable – with schedule, workflow processes and priorities
• Communicate in English effectively both verbally and in written format C1
• At least 1 year of call center experience
• Experience with working in an environment where daily goals are needing to be meet both individually and as a team

Additional qualifications that could help you succeed even further in this role include:

• Experience with Nice InContact
• Experience with a dialer in a phone customer service environment
• Experience with Microsoft Office applications including Word, Excel & Outlook
• Capable of multitasking and toggling through 4-5 different systems (dual screens)
• Skills include:
• Self-driven
• Customer service and team-oriented attitude
• Ability to maintain confidentiality and exercise discretion in all business dealings
• Demonstrate analytical and problem-solving skills
• Results oriented

Work location:

• Hybrid Eligible (Job Duties allow for some remote work but require travel to Belen, Heredia at least 1 day per week)

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope

Solventum es un empleador que ofrece las mismas oportunidades. Solventum no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of

. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Solventum Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the

terms.