Customer Project/Program Management

Customer Project/Program ManagementThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Job Summary:

Transition Manager partner closely with HPE teams to manage HPE Greenlake customer project delivery. Transition Managers work with new customers and/or new solutions for existing customers for the deployment and onboarding of HPE Greenlake solutions. The Transition Manager will plan, control, and manage corporate, customer and third-party vendor efforts. Transition Managers will develop effective working relationships with internal and external management, resolve tactical and/or strategic project issues, develop project goals and objectives, manage the integration, development, and completion of deliverables to the customer. Key focus is to ensure the project completion leads to an exceptional customer experience through management of scope, schedule, resources, finances, and risks.

Key Responsibilities:

• Develop and maintain a strong trusted relationship with multiple HPE functional teams
• Obtain understanding of project scope and alignment to customer's business and IT needs
• Quickly establish stakeholder relationships and leverage clear, concise communication to maintain alignment of project scope, timeline, and milestones
• Manage customer and HPE team expectations
• Leverage active listening and observation to identity risks/problems and proactively recommend and implement innovative solutions to mitigate/eliminate
• Enable your curiosity to identify and recommend process improvements and operational efficiencies
• Use knowledge of HPE solutions to identify and develop business growth opportunities within the project
• Deliver to HPE contractual agreements, HPE Service Delivery Guides and/or customer statement of work.
• On occasion (not regularly), may need to assist with a customer and/or project need outside of normal business hours.

Education and experience required:

• Relevant secondary education or equivalent work experience
• 3+ years in managing projects
• Written and verbal communication, presentation, and persuasion skills; mastery in English

Knowledge and skills:

• Ability to develop meaningful relationships, network, rapport and trust in a remote model
• Proficient knowledge and proven success in project management skills
• Proficient in Microsoft Office suite of tools (Excel, PowerPoint, Word)
• Ability to work in a dynamic environment, manage multiple priorities and meet deadlines
• Stakeholder management
• Self-starting with desire to learn quickly and develop skills
• Collaborative, team player who can lead others
• Critical thinking and problem solving
• Active listening and influencing
• Issue and risk management
• Detail oriented and organized

Optional, highly recommended skills:

• Ability to utilize advanced Microsoft Excel functions
• Project Management Professional (PMP) certification

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Services

Job Level:

Specialist

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.