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Lifecycle and Enablement Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica 360training A tiempo completo

360training
is seeking a Lifecycle & Enablement Specialist to join our Product Marketing Operations team. This role supports both sales and marketing enablement and product lifecycle operations, ensuring that our learners, sales channels, and internal teams are aligned throughout every stage of the product lifecycle.

You'll play a key role in facilitating smooth product launches, coordinating lifecycle transitions such as product swaps or suspensions, and supporting communications with learners, partners, and regulatory bodies when needed.

This position is ideal for candidates with 1–2 years of professional experience who are eager to grow into a career in project management, lifecycle operations, or product marketing leadership within a fast-paced and collaborative environment.

At 360training we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here.

Statutory benefits, medical insurance, vacation days, and additional paid time off are provided. We also offer opportunities for learning and growth, along with a comprehensive employee engagement and wellness program.

If you're looking for a career where you can make an impact, grow quickly, and be valued every step of the way—this is your chance.

Key Responsibilities
Sales & Marketing Enablement

  • Support the development and distribution of enablement collateral, sales tools, and communication materials.
  • Coordinate with cross-functional teams to ensure consistent messaging and alignment between product, sales, and marketing.

Lifecycle Operations

  • Assist in coordinating product lifecycle events, including launches, suspensions, outages, and product or learner swaps.
  • Manage and maintain sales channel catalogs in alignment with lifecycle frameworks and product availability.
  • Support regulatory communications in partnership with Compliance and Product leadership.
  • Monitor the performance and outcomes of lifecycle activities, including launches, outages, and updates, to help identify improvements and ensure operational consistency.
  • Maintain accurate documentation of lifecycle processes to support repeatability, compliance, and continuous improvement.

Cross-Functional Collaboration

  • Partner closely with teams across Product, Marketing, Sales, Compliance, and Customer Support to ensure seamless execution of lifecycle and enablement initiatives.
  • Contribute to M&A-related enablement and lifecycle integration projects as assigned.

Requirements

  • Bachelor's degree in Marketing, Product Management, Business Administration, Communications, Economics, Education, or a related field, with 1–2 years of relevant professional experience.
  • A Master's degree in a related field may substitute for experience.
  • Strong organizational and project management skills with the ability to prioritize multiple initiatives in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Ability to collaborate effectively across departments and with external stakeholders.
  • Detail-oriented, with strong problem-solving abilities and follow-through.
  • Familiarity with product lifecycle management, e-commerce, or regulatory communications is a plus.
  • Familiarity with Jira Cloud, Microsoft Office Suite (especially Excel), and Power BI (basic navigation and data interpretation) is a also plus.