Sales Development Associate

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world's biggest brands. The future of data resilience is here - go fearlessly forward with us.

Become a vital part of our company's success We're on the lookout for motivated individuals to join our sales team as Sales Development Associate. Being a part of our sales force you'll play a key role in contributing to our growth and promoting innovative technology solutions.

Benefits Include:

• Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
• Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
• Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
• Retirement and social security contributions through Costa Rica's statutory programs
• Life insurance equal to 24x monthly salary, plus disability and funeral coverage
• Daily cafeteria subsidy
• Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

The SDA is responsible for identifying, validating, creating, and qualifying new opportunities in assigned accounts, territories, or buying centers for the inside and field sellers to pursue. SDAs use a spectrum of tactics, including phone outreach with voicemail, email, social media, and chat, to connect with prospects and foster meaningful interactions. SDAs qualify marketing-generated demand, which is demonstrated by engagement with marketing campaigns, specific actions, and meeting the scoring threshold. These initial marketing interactions are used as starting points to identify and engage other members of the buying group in an outbound effort to further validate buying signals and qualify the potential opportunity. 

RESPONSIBILITIES 

• Generate new demand (e.g., opportunities with buying group members attached) for the sales organization to pursue. 
• Qualify marketing-generated demand against established criteria before passing a qualified opportunity to sales reps and/or account executives.  
• Discover, validate, and reach out to additional personas or members of a buying group that may be involved in the buying decision and share this with sales. 
• Nurture predetermined groups of prospects for field or inside sales by using multiple touch tactics or cadences to foster meaningful interactions and determine the level of interest for potential opportunities. 
• Comply with all demand management-related service-level agreements. 
• Track and manage account info, prospecting, qualification, and nurture activities, in the company's CRM (Salesforce) 
• Reach and have meaningful, productive conversations with individuals representing the buyer personas targeted by the organization. 
• Make a high level of outbound calls.  
• Penetrates organizations with Veeam products maximizing coverage within a defined region.  
• Coordinates sales activities within the expanded Veeam Team 
• Develops and maintains a solid working knowledge of Veeam Software and related products and the benefits they provide to potential prospects. 
• Meet identified monthly KPIs (example: # leads converted to sales qualified opportunity, number of leads generated, number of meetings set up by sellers) 
• Participate in call out days and events. 
• Participate in ongoing enablement around product releases, marketing updates, sales methodology and customer buying behaviors. 
• May be asked to assist in training and mentoring others towards high performance and achievement. 

EXPERIENCE

• Strong professional level English (reading and writing)
• 2+ years of proven business-to-business (B2B) sales experience in the IT industry, with a strong background in selling high-tech products and services.
• Outbound calling and/or Revenue Development Representative experience
• Maintains a high touch rate of 80+ outbound calls per day.
• Technical education and technology understanding of storage backup, cloud backup and the key manufacturers in the industry that Veeam works with is preferred.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to adapt to changes in roles and responsibilities.

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.  

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. 

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.

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