Business Analyst l

Company Description

Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at to be part of our team.

Job Description

As a Business Analyst I, you will help transform data into relevant insights that support Experian Consumer Services (ECS) products and services. You will use your analytical skills and technical expertise to develop queries, create dashboards, and provide recommendations that enhance decision-making and customer experience. You will report to the Software Development Manager Senior.

Responsibilities:

• You will develop SQL queries to analyze and interpret data for relevant insights.
• Implement solutions that improve operational efficiency and support our goals as a subject matter expert (SME).
• Monitor and review important metrics, including measurements, Service Level Agreements, and performance thresholds.
• Collaborate with teams to conduct ad hoc research, impact analysis, and validate issue resolutions.
• You will design and present Tableau dashboards to communicate business insights to diverse audiences.
• Build relationships with partners and external vendors to ensure collaboration and delivery.

Qualifications

• Bachelor's degree in Computer Science, Data Science, Engineering, Finance, or a related field.
• Minimum of 2 years of hands-on experience with SQL development and data analysis.
• Proficiency in data profiling, including data discovery, cleansing, and validation.
• Convey findings and recommendations in a clear, structured, and professional manner.
• We prefer experience with Alteryx or similar tools; candidates familiar with data visualization tools such as Tableau are desirable.
• Knowledge of cloud environments and big data technologies (e.g., AWS RedShift, Data Lake) is a plus.

Additional Information

Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

This is a fully remote job opportunity. #LI-Remote

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.