Staff Accounts Payable Media

hace 6 días

San José, San José, Costa Rica Publicis Re:Sources A tiempo completo $25.000 - $40.000 al año

Company Description
Re:Sources is the backbone of Publicis Groupe, the world's third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 4,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients.

Overview
Process on the different systems, according to the agencies we give services in US and Canada, media documents (credits, debits, invoices) on an accurate and timely manner. This requires understanding and analysis of the Media process and in some cases contact with Resources NY, agencies, vendors and other parties to have solutions to issues as a product of the information received and according to the SLA agreed. This is an entry level position.

Responsibilities

  • Generate and Analyze Media Reports: Prepare, review, and interpret essential reports related to media operations, including RNOs, billing analysis, inventory tracking, and cleared/uncleared reports to support data-driven decision-making.
  • Invoice Escalation & Issue Resolution: Conduct thorough analysis of invoices that cannot be processed, and escalate unresolved issues promptly and accurately, adhering to established escalation protocols and timelines.
  • Ensure Compliance with Operational Standards: Follow all procedural requirements related to agency processing exceptions, escalation protocols, approval authorizations, SLA commitments, volume targets, and quality benchmarks.
  • Support Cross-Functional Initiatives: Collaborate with team members and leadership to support ongoing process improvements and special projects as assigned by the Media Supervisor or Manager.

Qualifications

  • Basic or Technic education completed and initial studies related to Business Administration, Finance, Accounting or Industrial Engineering.
  • 6 months in similar positions, preferably in multinational companies is a plus but not requirement. Excellent customer service.
  • Intermediate English B1+ (oral and written skills).

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