Databricks Support Analyst
hace 3 días
About the Role
We are seeking a
Databricks Support Analyst
to act as a key liaison between business users and IT teams. This role focuses on supporting Databricks-based data platforms, analyzing data issues, gathering requirements, and ensuring data solutions effectively support business needs.
The ideal candidate has strong analytical skills, hands-on experience with Databricks and SQL, and the ability to communicate clearly with both technical and non-technical stakeholders.
Key Responsibilities
- Serve as a primary point of contact between business users and IT teams
- Support Databricks environments and respond to user inquiries and data-related issues
- Analyze data dictionaries, data models, and datasets to ensure data is fit for use
- Gather and document business, functional, and non-functional requirements
- Map current-state and future-state processes and identify improvement opportunities
- Support solution design by translating business requirements into technical inputs
- Perform SQL-based data querying and validation
- Assist with process improvements, documentation, and standardization efforts
- Collaborate cross-functionally to meet project deadlines and business priorities
Minimum Qualifications
- Bachelor's degree in Computer Science, Business, CIS, or related field (or equivalent experience)
- 3+ years
of experience in IT consulting, business analysis, or a related role - Hands-on experience with Databricks
(UI, basic platform support) - Strong SQL skills
for data querying and manipulation - Experience reading data dictionaries and analyzing data quality
- Excellent written and verbal communication skills
Preferred Qualifications
- Experience with
Python
for scripting or data transformation - Experience with
Power BI
or similar data visualization tools - Familiarity with
ITSM tools
(ServiceNow, Jira, Atlassian) - Experience supporting data platforms in an enterprise environment
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