Databricks Support Analyst

hace 3 días


San José, San José, Costa Rica Pyramid Consulting, Inc A tiempo completo

About the Role

We are seeking a
Databricks Support Analyst
to act as a key liaison between business users and IT teams. This role focuses on supporting Databricks-based data platforms, analyzing data issues, gathering requirements, and ensuring data solutions effectively support business needs.

The ideal candidate has strong analytical skills, hands-on experience with Databricks and SQL, and the ability to communicate clearly with both technical and non-technical stakeholders.

Key Responsibilities

  • Serve as a primary point of contact between business users and IT teams
  • Support Databricks environments and respond to user inquiries and data-related issues
  • Analyze data dictionaries, data models, and datasets to ensure data is fit for use
  • Gather and document business, functional, and non-functional requirements
  • Map current-state and future-state processes and identify improvement opportunities
  • Support solution design by translating business requirements into technical inputs
  • Perform SQL-based data querying and validation
  • Assist with process improvements, documentation, and standardization efforts
  • Collaborate cross-functionally to meet project deadlines and business priorities

Minimum Qualifications

  • Bachelor's degree in Computer Science, Business, CIS, or related field (or equivalent experience)
  • 3+ years
    of experience in IT consulting, business analysis, or a related role
  • Hands-on experience with Databricks
    (UI, basic platform support)
  • Strong SQL skills
    for data querying and manipulation
  • Experience reading data dictionaries and analyzing data quality
  • Excellent written and verbal communication skills

Preferred Qualifications

  • Experience with
    Python
    for scripting or data transformation
  • Experience with
    Power BI
    or similar data visualization tools
  • Familiarity with
    ITSM tools
    (ServiceNow, Jira, Atlassian)
  • Experience supporting data platforms in an enterprise environment

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