IT Infrastructure Support
hace 5 días
TCS Costa Rica is looking for a
IT Infrastructure Support
Work modality: on site
Key Responsibilities & Requirements
- Provide on-site support for desktops, laptops, printers, and other end‑user devices.
- Assist with installation, configuration, and troubleshooting of hardware and software.
- Support users with day‑to‑day IT issues and escalate advanced cases when needed.
- Maintain documentation of incidents, resolutions, and inventory.
- Ensure timely follow-up and closure of assigned tickets.
Skills & Competencies
- 1 to 2 years of experience in infra support
- Proficiency in English and Spanish (spoken and written).
- Basic understanding of Windows OS, MS Office, and common IT tools (advantageous but not mandatory).
- Quick learner with a strong willingness to develop new technical skills.
- Self‑motivated, proactive, and able to work independently when needed.
- Good communication and customer‑service mindset.
Be part of our team
Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.
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