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Functional Support Specialist
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FreeBalance is seeking candidates to work on a project in Costa Rica as a Functional Support Specialist with Human Resources (HR) Implementation Background. This candidate must have expertise in Budget-training-Support. This is not a role in the human resources department, you are working within the implementation team. Main responsibilities
- Understand and document current state business processes (prepare process maps, descriptions, business rules, risks etc.)
- Design future state business processes;
- Analyze & capture business requirements and do gap fit analysis;
- Prepare functional requirement and design documents;
- Participate in functional design reviews;
- Document and clarify business requirements and produce details specifications;
- Perform product validation testing of new functionality during User Acceptance Testing;
- Conduct business requirements review with the client and prepare requirements analyses and system/configuration design related to required government accounting functions;
- Configure and demonstrate the FreeBalance software/solution to the client, illustrating the mapping between the processes to the technology;
- Develop acceptance test plans and conduct acceptance testing of the configured FreeBalance software/system with the client;
- Develop training material and deliver required product and user training courses, including 'Train the Trainer', to meet the client's needs;
- Transfer knowledge to the client related to change management and correct use of the FreeBalance products/solution as a 'Super User';
- Use effective leadership skills to complete all phases of projects from inception through completion;
- Ability to work effectively in a team environment and independently on projects;
- Provide input to product management on functional matters and future product requirements based on feedback from the client;
- Report progress on all assigned activity and deliverable to the Project Manager;
- Work with the Project Manager and team to achieve all milestones in a timely manner and on budget;
- Other duties as required.
- Minimum University degree in a related field such as Commerce, Business Administration, Financial Administration, with a strong financial management experience;
- 5+ years experience in ERP with Government is considered an asset;
- Financial designation (e.g. CMA, CGA) and work experience with a large national accounting firm or ERP firm an asset;
- Experience in working in the context of business process re-engineering and the introduction of large scale IT systems;
- Solid understanding of budget management and execution, accounting, cash management processes and procedures, particularly in the public sector;
- Understanding of Financial and Accounting processes and procedures in the Public Sector;
- Excellent interpersonal and communication (verbal and written) skills in English.
