Senior Analyst, Business Systems

hace 23 horas

Costa RicaCartagoBSC, Costa Rica Edwards Lifesciences A tiempo completo

Innovation starts from the heart. At Edwards Lifesciences, we're dedicated to developing ground-breaking technologies with a genuine impact on patients' lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.

How you will make an impact:

  • Leading efforts to reengineer and optimize business processes and systems by assessing business needs and developing, proposing and implementing technology solution options.
  • Acting as a Subject Matter Expert (SME) in business processes in the area of responsibility.
  • Leading, identifying, designing, and implementing information systems to meet business process requirements.
  • Leading and managing enhancements and small to medium sized projects.
  • Configuring and testing systems to execute features, integration, and reporting.
  • Serving as liaison between business process owners in Business Units, Functional Groups, Regions and IT.
  • Enabling super-users (by training and performing knowledge transfer) to leverage IT systems for business process automation and optimization.
  • Working with stakeholders in developing ROI based business cases for enhancements and small projects.

What you'll need (Required):

  • A Bachelor's degree in Computer Science or related field with 6 years of experience in a Business Systems Analyst role OR Master's degree in Computer Science or related field with 4 years of experience in a Business Systems Analyst role.  

What else we look for (Preferred):

  • Experience working in complex, matrixed environments
  • Prior experience working in complex global business environment
  • Experience managing small to medium size IT projects
  • Experience with Good Manufacturing/Good Documentation Practices (GxP) processes
  • Experience with FDA guidelines for Software Quality and Systems Validation
  • Substantial understanding and knowledge of enterprise information systems such as ERP, CRM, (such as JDE, SAP), CRM (such as )
  • Experience with identifying, integrating, and managing SaaS solutions and external vendors
  • Strong ability to manage and deal with different cultures and nationalities
  • Strong analytical and logical problem-solving skills
  • Strong interpersonal relations, written & verbal communication skills
  • Organizational and project management skills
  • Possess and display sound judgment; initiative; flexibility and detail-orientation
  • Ability to develop and maintain business and technical documentation
  • Ability to provide mentorship to lower-level Business System Analysts
  • Strong documentation skills
  • Competent in handling multiple tasks with attention to detail, and perform duties with minimal supervision
  • Ability to adapt to new technologies
  • Ability to adapt to rapidly changing environment
  • Ability to map, troubleshoot, and optimize interfaces with multiple systems
  • Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

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