Collections Analyst Rs4390

hace 2 días

Heredia, Costa Rica Re:Sources Global A tiempo completo

Descripción de la empresa

Descripción del empleo
- Responsible for collection of past due client invoices and weekly reporting of collection status to management while ensuring an optimal customer experience
- Minimize Days Sale over (DSO), account balances over 90 days+ past due while increasing percent current. Reconcile accounts to ensure credit and payments on account are at a minimum.
- Prepares statistical report on aged accounts and applies a consistent exercise of independent judgment and discretion in matters of significance
- Investigate historical data for each debt or bill to understand the billing schemes and negotiations in place with the clients and how they affect her/his ability to collect receivables
- Design and monitor special payment plans as needed for clients that are past due.
- Provide reporting and analysis to Collections manager and Designs and analyze various payment scenarios.
- Partners with Supervisor to outline necessary actions and strategies for debt repayment. Works within the queue in order to ensure all follow-ups are met on a daily basis.
- Work closely with the brands and account management teams to quickly resolve collection issues. Identify issues that require further research and hand these issues off to resolvers for resolution.
- Maintains familiarity with current policies, procedures, and systems supporting these functions
- Partners with other Divisions and departments to improve bad debt/accounts receivable collection, fraud management, credit screening
- Actively document collection status, which include promise to pay and customer payment issues within the comment section of aging.
- Accountable for reducing delinquency for assigned accounts. Actively monitor and document customers who become severely delinquent
- Notify management of any bad debt, write off or uncollectable balances.
- Prepares and present AD hoc reporting.
- Promote strong collaborative relationships between collection team and other internal teams such as billing, brand account finance teams, and account management teams.
- Perform other assigned tasks and duties assigned by the Collection Supervisor or Manager.

Requisitos**
Formal Education & Degree**:Bachelor's Degree in - Finance, accounting, business,
**Experience**:3 years in SSC or similar collections positions
**Excel**:Intermediate
**Other Tools**: As a Plus: Get Paid-** **SAP- PEOPLE SOFT
**Languages**:Advanced English or B2+

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