Intermediate Collections Analyst

hace 2 semanas


Heredia, Costa Rica Equifax A tiempo completo

**Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.**

As a Collections Analyst, you will manage collection efforts for an assigned portfolio of accounts. Conduct detailed analysis, reconciliation and queries required to to resolve all nonpayment or account disputes.

**What you’ll do**
- Manage collection efforts for assigned portfolio
- Conduct detailed research, queries, reconciliation, and analysis required to resolve all nonpayment accounts
- Resolve dispute matters, review refunds, and process account adjustments
- Produce account status reports for management review
- Develop solutions and implement action plans to resolve delinquencies in a timely and effective manner
- Responsible for monitoring and maintaining assigned accounts, customer calls, and small balance write-offs

**What experience you need**
- English B2/C1
- 2 years experience in the accounting department
- 2+ year experience in Excel /Google Sheets

**What could set you apart**
- Collections Business to Business experience
- Salesforce - Oracle
- University student or graduate; preferably in business administration, finances, accounting, or related fields
- Performs tasks according to established procedures with process improvement capability

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life
insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity
association, and organizational growth potential through our online learning platform with guided career tracks.

Equifax, where you can make a difference

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a
protected veteran



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