Field Operations Engineer

**The Role**:
**Field Operations Engineer**

The purpose of this role is to provide technical and engineering services to Shell’s Hydrogen Refueling Stations in the Sacramento area. These stations receive, store, compress and dispense hydrogen. You will be responsible for the safe running of these assets and to ensure they stay available.

If you are highly ambitious and safety-conscious, and if you can thrive in complex and uncertain situations, then you are the perfect match for this role. We can bring your career to greater heights by helping you grow in a business that encourages both personal and professional development and by broadening your exposure to some of the most ground-breaking projects in the industry.

Expect lots of support and encouragement while you’re here. You’ll be working alongside passionate people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You’ll have limitless opportunities to explore—whether that means building up new areas of expertise or taking your career in a different direction.

Where would you fit in

As the world gravitates toward greener mobility and zero emissions transportation, Shell Energy Marketing works on several fronts to provide customers with various choices that will reduce their mobility carbon footprint.

Shell Hydrogen Mobility is a rapidly growing business in Shell and requires structured operations and maintenance excellence to ensure safe, reliable, and cost-effective, low-margin operations at scale. The Hydrogen Mobility Operations team manages Hydrogen refueling stations for serving Fuel Cell Electric Vehicles (passenger cars, busses and trucks). The business is also planning to rapidly expand its portfolio of stations in Canada, China and Asia Pacific, especially as government legislation mandates targets for decarbonization in the transportation sector.

The global operations team loves learning, being committed to improvements and is highly motivated to deliver the O&M philosophy with the focus on operation excellence with outstanding customer experience.

**What is the role?**

Working under the direction of the Hydrogen Operations Team Lead US you are accountable for:
**Station Availability**
- Provide rapid response to station trips (shutdowns); ability to solve malfunctions common to a Hydrogen Refueling Station
- Monitor Human Machine Interface (HMI) of supply, storage, compression, chiller and dispenser units and troubleshoot process problems
- Hands on supervision of technicians during preventive and corrective maintenance
- Support Hydrogen delivery to these stations by ensuring the station is ready for a delivery and be available throughout the delivery process to assist if needed

**Operations & Maintenance**
- Provide operational support for upgrades and reliability improvements to asset
- Provide superior customer experience by enlightening customers on the basics of a station operation
- Support operations of Sacramento area stations incl. trouble shooting / Root Cause Analysis studies to eliminate failures and technical issues
- Manage equipment vendor technicians
- Execute implementation of monitoring tools
- Execute proactive technical monitoring
- Follow & Drive Ensure Safe Production philosophy
- Work preparation, coordination and supervision of maintenance activities and temporary repairs
- Support deployment of inspection / maintenance plans and drive execution of both
- Assist in the development and implementation of a Growth Reliability Program with focus to increase reliability, availability, and efficiency of the hydrogen assets
- Develop and deliver relevant operations and maintenance manuals
- Execute operations requirements in GSAP

**Operational Engineering**
- Field verify latest revision of all drawings in use to ensure they are complete, accurate and evergreen
- Support P&ID reviews, Desktop Safety Reviews (DSR), HAZOPs, HAZIDs and Pre-Start-up Safety Reviews of various equipment suppliers out of an operational perspective
- Support evaluation of vendor documentation, identify gaps and drive improvement process to meet Shell standards
- Support development Process control diagrams / narratives

**Operational safety**
- Support the Hydrogen HSSE Team by giving input to the development of HSSE assurance processes, deploy it across all Shell Hydrogen assets, projects and contractors working on behalf of Shell and to non - operated JV
- Ensure all Shell staff and contractors comply with the Shell HSSE policies, Life Saving Rules, and the Shell HSSE Control Framework
- Work with PTW custodian - follow Shell´s PTW process incl. JHA and LOTO
- Operational support for plant changes by following the Management of Change process
- Support delivery of HSSE audits of operational assets (internal and external audits)

**What we need from you**
Naturally, we see you as a good team player and communicator, with demonstrated experience supporting Hydrogen Refu