Business Analyst/technical Product Manager

**Organization & Department Overview**

The Information Services Group (ISG) aims to be the best for our clients by creating a Service-Centric organization focused on digitizing Institutional Client Group’s (ICG) products/services, driving out manual work, and delivering world-class Client Experience and enabling growth via scalability. The ISG organization works in partnership with data clients across all ICG business lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data.

**Role Overview**

Join a creative, inclusive, and data-focused team looking to transform how Citi manages Corporate Loans data and operational processes and enhance how regulatory reports are produced - two major initiatives for the bank. The role for Technical Product Manager VP skilled in data analytics to aid in creating strategic automation solutions and process reengineering within the Information Services Group (ISG) and Institutional Client Group (ICG) for Loans Products and for Credit Risk Monitoring.

The role is a senior-level position responsible for partnering with several key internal stakeholders (Operations, Technology, Banking, Markets, Commercial Bank, TTS, Compliance and Risk) in order to create holistic and strategic solutions that fully support, satisfy, and anticipate the operational, credit monitoring, and reporting needs of the business and our regulators. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

**Job Functions**

The team is looking for a growth-oriented and curious product manager/business analyst who will:

- _ Drive solutions with evidence_ - perform data analysis activities utilizing Excel, SQL and/or Python,
- _ Influence team members by example & through knowledge sharing_ - mentor junior team members, aiding in their growth as individual contributors,
- _ Be a change agent_ - review existing processes critically in order to identify inefficiencies and automation solutions,
- _ Communicate effectively_ - author formal artifacts such as Business Requirement Documents, CAP closure and Internal Audit documents, and communication materials for senior management and key business partners in the form of PowerPoint presentations and Excel spreadsheets,
- _ Hunt for the right solutions_ - collaborate with team members, technology partners, and business partners to identify efficient and strategic solutions,
- _ Be organized and timely_ - have a strong appreciation for regulatory deadlines.

An _example_ of the VP’s expected responsibilities would include owning both the strategy and the delivery of solutions to a Loans DQ remediation stream with regulatory defined milestones. Through the ownership of the solution, the VP would need to use product management and business analysis skills to define the root causes of the DQ issues, create a strategic remediation plan, network among others at Citi to identify owners of root cause solutions, work with the Program Manager to hold those owners accountable for remediation at the data source, track requirements and progress of remediation, etc.

The expectation is for the VP to be able to lead various business analysis projects independently from start to finish and provide any necessary documentation and presentation materials related to the project.

**Responsibilities**:

- Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
- Develop communication to guide, influence and convince others, including colleagues in other areas and external customers
- Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources

**Qualifications**

The business analyst is expected to have:

- a bachelor’s degree in Business, Finance, Data Science or Analytics, Statistics, Engineering, or other similar degrees,
- greater than 6 years of experience working in Data Analytics, Product Management, Business Analytics, Banking Consultancy, or in a different related field
- a baseline understanding of financial instruments used by institutions. An understanding of loans products or credit risk management is a plus,
- advanced knowledge of Microsoft Excel and working knowledge of Word and PowerPoint, and
- experience with data analysis tools such as SQL, Python, etc.

**Education**:

- Bachelor's degree/University degree or equivalent experience
- Master's degree preferred
- **Job Family Group**:
Technology
- **Job Family**:
Business Analysis / Client Services
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive c