Key Account Manager Commercial Sector, Amazon

hace 4 días

San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Basic qualifications
- 3+ years sales experience
- Proficient on English Language (Written and spoken)
- Experience on prospecting and building pipeline
- Proven experience owning a territory and building a plan for success
- Experience on leading customer engagements via consultative and solution based selling

Job summary
Amazon Business gives organizations of all sizes access to hundreds of millions of products in a shopping experience built for businesses. The Amazon Business team is dedicated to developing solutions that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers.

Account Representatives are responsible for both building and managing their book of business leveraging solution-selling, traditional and digital prospecting tactics, and supporting long-term strategic customer relationships following the initial prospect/onboarding and stabilization period. The primary areas of responsibility include prospecting, expert knowledge of features and products to create a personalized solution for each institution (feature adoption), and developing relationships with buying decision makers across functional areas such as Information Technology, Facilities, and more.

Roles and Responsibilities
Meet or exceed targets for customer acquisition and customer spend adoption.
Initiate prospecting and lead generation activities.
Assisting customers with registration and presenting registered customers with Amazon Business account tours.
Educating and networking with key prospect and customer contacts.
Relay market needs and requirements back to internal Amazon teams including Product, Management, Technical and Category Management teams.
Drive customer satisfaction.
Work closely with marketing, merchandising, business development, customer service and other internal Amazon stakeholders.
This is an inside sales role.

Preferred Qualifications
- Strong ownership, bias for action and willingness to roll-up your sleeves
- Expert use of MS Office Suite
- Knowledge of procurement and source to pay methods
- BA/BS degree

Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

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