HR Coordinator

hace 2 semanas

Heredia, Costa Rica Sysco Costa Rica A tiempo completo

The HR Coordinator - Data acts as the first point of contact for employees and HR staff for inquiries including, but not limited to HR Policies & Procedures, HR Systems, Benefits, Payroll and Compensation. This role is also responsible for performing back-end transaction/data processing, ensuring that data is accurately loaded in the appropriate systems and in alignment with applicable policies, processes and procedures, in order to generate meaningful reports. This role contributes to accuracy and integrity of critical HR data such as time, benefits etc that drive accurate employee payroll and other critical processes.

**JOB FUNCTIONS**
- Receive and manage requests via a case management tool, operating to meet and exceed established SLA’s
- Assist and educate employees on existing self-service information for Tier 0 queries.
- Maintains follow-up and keeps employees fully informed on progress of query, as per established service-level agreements - Tier 1 queries.
- Ensures the ticket is fully updated until the issue is resolved and communicated to employee.
- Uses HR Knowledge Base tools to identify and respond with resolutions quickly and accurately.
- Categorizes tickets as per level of priority as well as HR specialty.
- Identifies and participates in continuous improvement initiatives.
- Complies with all applicable Sysco standards and policies
- Ensure compliance with Data Privacy & Protection Guidelines and relevant legislation.
- Partner with operating companies to remove roadblocks and errors and implements a business process for Workday, eTime, incentive, and other payment data to be fed to Payroll
- Drive and optimizes business processes for time data maintenance and demonstrates understanding of the various systems that house human resources and payroll data as well as the integration between those systems and the time system.
- Works with human resource management system (HRIS), business technology, and payroll teams to deliver and maintain a high level of payroll accuracy rate
- Provide functional and transactional expertise in support of HCM implementation and upgrades (eg Workday HCM, Workday Payroll etc)
- Support HR Operations and HR leaders to drive adoption and adherence to Workday HCM and Business process

**Requirements**:

- 1-3 Years’ experience in an HR support services or HR Administrative role group OR minimum 1 year experience as HR Generalist
- Demonstrates customer service orientation.
- Ability to resolve routine problems and questions independently.
- Ability to pay close attention to details, use time effectively and adhere to established service-level agreements.
- Excellent oral and written communication skills with good vocabulary, proper grammar, and the ability to independently compose routine written communications.
- Ability to work in a fast-paced team environment
- Experience with case management tools, including telephony system
- Bachelor's Degree in HR, Business or related field OR minimum 3 years’ experience in HR support/administration or HR Generalist in lieu of degree
- Experience in Workday HCM, ADP eTime and Payroll
- Basic computer proficiency and experience with Microsoft Office Suite (Word and Excel);
- SalesForce case managment
- Talk Desk call center telephony system

**Benefits**
- Hybrid (2 days working at Ultra park II Lagunilla, Heredia and 3 days WFH)
- Private Medical Insurance
- Asociacion Solidarista
- Life Insurance
- Personal Day Off

  • HR Coordinator

    hace 5 días

    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** (**Object Technology Solutions, Inc**) has an immediate opening for an HR Coordinator HR Coordinator (REMOTE/Costa Rica) MAJOR RESPONSIBILITES: - Review submissions of employee Covid-19 vaccine information as part of the United States Federal Vaccine Mandate program - Approve complete submissions; send back submissions that have missing or...

  • HR Coordinator Ii

    hace 5 días

    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** (**Object Technology Solutions, Inc**) has an immediate opening for an HR Coordinator II HR COORDINATOR II (HYBRID/HEREDIA) This role, within the Learning & Development Operations, is essential to deploying strategic initiatives to support and drive impact within our People Priorities. You will work with L&D Operational Leads and Solution owners...

  • HR Coordinator

    hace 5 días

    Heredia, Costa Rica Avantor A tiempo completo

    The Opportunity: Avantor is looking for a dedicated and experienced Human resources coordinator. The Human Resources Coordinator will provide support to HR Business Partners and partner with their functional business leaders and associates within VWR to implement key HR processes and programs. This position is responsible for supporting a wide range of...

  • Recruitment Coordinator

    hace 7 horas

    Heredia, Costa Rica Infotree Global Solutions A tiempo completo

    Recruitment Coordinator - English speaking and writing skills - Needs to know what is expected of documentation esp with background checks - Soft-skills: Needs to know how to escalate to peers and Ask questions - Years of experience - 2-5 years - Proficient in use of MS Office or GSuite, specifically Gmail, Sheets and Docs - Experience in HR or recruitment...

  • HR Coordinator I

    hace 7 días

    Heredia, Costa Rica SGF Global A tiempo completo

    We are looking for an HR Data Specialist who is responsible for processing and validating HR transactions in our Workday system. This position will be specifically focused on processing employee submissions as part of our Company's compliance with the United States Federal Vaccine Mandate, with other responsibilities as assigned. Job Role and...

  • Payroll Coordinator

    hace 5 días

    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    2+ years of Accounts Receivable or Account Payable experience - Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills - Experience using data to influence business decisions - Experience in corporate finance including budgeting/planning, forecasting and reporting Do you love payroll? Come do payroll differently with...

  • Talent Acquisition Coordinator

    hace 7 días

    Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian® is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions. Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life’s big moments - from buying a home...

  • HR Coordinator Iii

    hace 5 días

    Heredia, Costa Rica SGF Global A tiempo completo

    Business Summary: This role, within the Learning & Development Operations, is essential to deploying strategic initiatives to support and drive impact within our People Priorities. You will work with L&D Operational Leads and Solution owners from across HR to coordinate best-in-class learning solutions for our employees, managers, leaders and teams. To excel...

  • Coordinator, Recruitment Administration

    hace 2 semanas

    Heredia, Costa Rica AMS A tiempo completo

    **About Us**: We are AMS. We are a talent solutions business. Working with clients across the globe, we have learned what it takes to be a high performing employer. It starts with talent; sourcing, selecting and keeping the right people in the right jobs. To do this well, you need unmatched expertise in digital innovation, and a deep understanding of the...

  • Talent Acquisition Coordinator

    hace 4 días

    Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian® is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions. Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life’s big moments - from buying a home...