City Key Account Manager

hace 6 días


San José, Costa Rica 99 A tiempo completo

Business Development - San José, San Jose, Costa Rica - Manager

About us:
**Didi Chuxing **(“DiDi”) is the world’s leading mobile transportation and convenience platform The company offers a full range of app-based transportation and life services for over 550 million users across Asia, Latin America, Australia, and Russia, including Taxi, Express, Premier, Luxe, Bus, Designated Driving, Enterprise Solutions, Bike Sharing, E-bike Sharing, Automobile Solutions, Food Delivery, and Payment. Tens of millions of drivers who find flexible work opportunities on the DiDi platform provide over 10 billion passenger trips a year.

DiDi is committed to collaborating with policymakers, the taxi industry, the automobile industry, and communities to solve the world’s transportation, and environmental, and employment challenges with localized smart transportation innovations by leveraging its AI capabilities. By continuously improving user experience and creating social value, DiDi strives to build a safe, inclusive, and sustainable mobile transportation and convenience ecosystem for cities of the future.

About the job:
Due to our rapid growth in central America, we are looking for an energetic and reliable City Key Account Manager to focus on national and international food industry brands. The City Key Account Manager works closely with the business strategy team to reach the growth potential and increase the coverage of key accounts. In long term plan, a City KA manager needs to interact with the clients to support their business growth based on our sales activities and promotion strategic tools. An outstanding performance will be a promising foundation as a future KA Lead crossing the country/region.

**Your Responsabilities**:

- Manage a restaurant portfolio (Key Accounts) with the aim of increasing sales volume and revenue by strategizing with support of data analysis.
- Retain and manage key account business partners by supporting their revenue growth.
- Stay in touch with partners to build long-lasting strong relationships.
- Reach the full potential of the footprint of the brands in your portfolio.
- Plan, review, adapt and execute the annual/quarter/monthly plan in line with strategy team in order to match the brand and platform promotion and sales activities.
- Provide insights constructive solutions on improving KA’s growth.
- Lead and coach a team of junior KA specialists.
- Negotiate and create promos and campaigns with the top restaurant chains, collaborating with the marketing team and other areas in the development and execution.
- Implement and track metrics for recording the success and quality of the restaurants.
**The Successful Applicant**:

- English language, business fluency.
- Strong negotiation skills to have win-win collaboration with stakeholders.
- Possess a strong commercial background with the focus on account management. Solid KA resource and connections in the industry is a plus.
- Has strong strategic & analytical skills with experience influencing and making decisions based on data.
- Social versatility. Adapts to different cultures and organizational levels.

Must be based in San Jose, Costa Rica.

**We are committed to building inclusive and diverse teams**

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.


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