Quality, Audit and Compliance Senior Specialist

hace 4 días


San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

Amazon is a multi-national technology company and being proficient in English is a required qualification. CVs must be submitted in English as our recruitment team works in several jurisdictions.
- Completed University Bachelor’s degree.
- 5+ years of Quality Assurance (QA), performance metrics and/or KPI audit experience.
- 3+ years of experience in internal/external stakeholder, customer, performance and escalation management.
- 3+ years of process mapping/improvement experience.
- Proficiency with MS Office.
- C1 English proficiency (advanced).

This is a non-virtual, full-time, permanent, exempt (non-hourly) position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.

The selected Quality, Audit and Compliance Senior Specialist will act as global quality and audit specialist, ensuring periodically review of procurement processes and execution to ensure accuracy, compliance to policy/process, and improve efficiency. The role of Quality Specialist is to execute formal evaluation of the effectiveness of the entire chain of procurement process to assess amongst other things, the efficiency and effectiveness of the procurement function besides the efficacy of the control mechanisms in place, with the overall objective of improving the entire gamut of procurement practices.

Key job responsibilities
- Participate in the development and maintenance of integrated end-to-end tools, templates and processes that support the procurement lifecycle based on audit findings
- Promote and support a culture of compliance, risk avoidance/mitigation and accountability.
- Develop, measure and deliver against quality measures and other better practice metrics
- Connect with external networks to identify industry best practices in audits and compliance.
- Create, maintain, communicate and implement procurement quality/audit processes, RACIs, etc.
- Present findings and work with stakeholders to provide improvements on GAP findings and audit results.

Prior applying, please consider the following information about the role:

- This is not a virtual position. If selected for this role, you will be required to work from our SJO11 building, located in Centro Corporativo El Tobogán, Calle Blancos, San José in a hybrid-model, attending three days to the office and two days from home.
- Our production schedule for this role is Monday to Friday from 7:00am to 4:00pm [OR] 8:00am to 5:00pm. Night and “graveyard” shifts are not available at this time.
- Ability to travel within EU or NA as required and when deemed safe according to company and local guidance (up to 15% of role).
- This role does not support down-leveling or promotion through requisition. Applicants must already be at the level of the role to be eligible for consideration.

About the team
If you have questions or wish to learn more about this opportunity, please reach out to the Hiring Manager.

San Jose, CRI
- Work experience in Procurement with experience in governance or shared services environment.
- Experience driving continuous improvement initiatives to achieve operational performance goals
- Ability to analyze and propose data-driven solutions.
- Excellent written and verbal communications skills - ability to interface with all levels of the organization and specific strength in influencing decision makers.
- Experience with business reporting.
- B1 Portuguese proficiency.



  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **About Us**:Citi is a leading global bank with a long history of innovation and commitment to excellence. We are dedicated to helping our clients achieve their financial goals while navigating the complexities of the modern banking landscape.**Job Summary**:We are seeking an experienced Audit and Compliance Specialist to join our team of internal audit...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the RoleThe Audit Management Specialist, Latam will play a critical role in coordinating the creation, review, and implementation of policies and procedures resulting from new laws and regulations. You will work closely with Senior leadership and Tax Department to ensure departments meet compliance requirements.


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    2+ years of compliance experience in the financial services or money services business sectors supporting key elements of an AML program. - Working knowledge of Anti-Money Laundering (AML) laws and regulations, including the Bank Secrecy Act (BSA) and OFAC regulations. - Proven ability to effectively articulate AML related concerns and provide cohesive...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    2+ years of compliance experience in the financial services or money services business sectors supporting key elements of an AML program.- Working knowledge of Anti-Money Laundering (AML) laws and regulations, including the Bank Secrecy Act (BSA) and OFAC regulations.- Proven ability to effectively articulate AML related concerns and provide cohesive...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About the RoleThis position plays a critical role in supporting Citi's regulatory commitments by ensuring the implementation of effective risk management and control processes. As a Senior Technology Risk Management Specialist, you will be responsible for overseeing quality reviews and control validation to ensure compliance with regulatory requirements.The...

  • Security Compliance Audit

    hace 2 semanas


    San José, Costa Rica DXC Technology A tiempo completo

    Become familiar with SOC audit and security compliance requirements to effectively communicate DXC security standards and SOC audit requirements (e.g., SSAE 18, ISAE 3000, ISAE 3402) as needed to help DXC teams achieve successful audit outcomes. - Understand in-country regulatory requirements with regards to sharing of data internal and external to DXC. -...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **Job Overview**:We are looking for an experienced Financial Risk Management Specialist to help us manage financial risks across the organization. As part of our internal audit team, you will work closely with other professionals to identify and mitigate potential risks, ensuring that we maintain a strong control environment.Responsibilities**:Collaborate...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job DescriptionThe Post Execution Quality Control Specialist will be part of a team responsible for conducting quality control reviews across various business units.Key responsibilities include reviewing approved KYC records, measuring correctness, completeness, and consistency, engaging stakeholders, and providing formalized defect reporting and feedback on...


  • San José, San José, Costa Rica Western Union A tiempo completo

    **Senior Quality Specialist****:- Santa Ana, Costa Rica**Are you ready to bring your skills & experience to a financial services organization that helps people prosper?Are you ready to work with an international organization committed to making financial services accessible to people everywhere?Are you interested in joining a globally diverse organization...


  • San José, San José, Costa Rica Zm Financial Systems A tiempo completo

    About UsAt Zm Financial Systems, we empower people to make better decisions and achieve brighter futures. Our team of professionals is dedicated to bringing out the best in our products and our people. We are a global organization with a strong presence in the financial services industry.Job DescriptionWe are seeking an experienced Senior Auditor to join our...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelors/Masters with 10+ years of post-qualification experience in Finance Operations/Shared Services, Accounts Payable or General Ledger. - 5+ years of experience leading AP/VAT operations teams in complex multi-national organizations - 5+ years of management experience - Proven experience working on LATAM tax legislation. - Proven strong customer...


  • San Francisco, Heredia, Costa Rica Kyndryl A tiempo completo

    We are seeking a highly skilled professional to join our team as a Procurement and Compliance Specialist.In this role, you will provide contract management services to support project managers and enable them to focus on high-value activities.Your key responsibilities will include:Setting up and managing document repository databases.Providing risks and...

  • Senior Audit Manager

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Senior Audit Manager is a senior level management position responsible for managing a complex and critical unit within Internal Audit, in coordination with the Audit team. The overall objective of this role is to develop and execute a robust Audit Plan, and direct complex audit activities for a component of the business at a regional or country...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelors/Masters with 10+ years of post-qualification experience in Finance Operations/Shared Services, Accounts Payable or General Ledger.- 5+ years of experience leading AP/VAT operations teams in complex multi-national organizations- 5+ years of management experience- Proven experience working on LATAM tax legislation.- Proven strong customer focus.-...


  • San José, San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

    About UsWe're a global leader in debt recovery solutions, dedicated to providing consumers with the tools they need to take control of their financial lives. Our team of professionals shares a passion for delivering exceptional results and making a positive impact.As a Risk and Compliance Analyst, you'll play a critical role in ensuring our operations meet...


  • San José, San José, Costa Rica Jll A tiempo completo

    JLL supports the Whole You, personally and professionally.**How we support the Whole You**:Our benefits are a good reason to come to JLL.We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being.Our underlying benefits...


  • San José, Costa Rica Pfizer A tiempo completo

    ROLE SUMMARY Pfizer's Global Business Services (GBS) is a well-established operation with beginnings in Memphis, Tenn., in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014, and AFME in 2016. GBS Shared Services has a workforce of more than 1,000 Pfizer colleagues. The GBS Risk Management &...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi seeks an exceptional Technology Audit Management Specialist to join our Risk Management Technology SOX Engagement Team. This key role is responsible for managing KPMG engagements for SSAE-18, SOX Integrated Audit, and key Statutory Audits for Citi Technology.**Job Summary:**Provide strong leadership and execute on strategy for successful KPMG exam...

  • Senior, Internal Audit

    hace 4 semanas


    San José, Costa Rica TD Synnex A tiempo completo

    **Summary**: The Senior, Internal Audit executes operational, financial and compliance internal audit related activities ensuring adherence to Company policy, identifying/implementing best practices and overall risk mitigation evaluating the effectiveness of internal controls for TD SYNNEX. Assist in the development of audit reports, tracking audit findings...

  • Senior, Internal Audit

    hace 4 días


    San José, Costa Rica TD Synnex A tiempo completo

    **Are you ready to make a BIG impact with TD SYNNEX?** In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more. **Summary**: The Senior, Internal...