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IT Data Analyst

hace 2 semanas

San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

**About Us**

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results. If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you

**RESPONSIBILITIES**
- Analyze complex datasets to identify trends, patterns, and opportunities. Lead end-to-end data procurement and management lifecycle, from requirement gathering to data processing, modeling, and providing recommendations. Define and implement data acquisition and integration logic, selecting an appropriate combination of methods and tools within the defined technology stack to ensure optimal scalability and performance of the solution. Transform data into readable, goal-oriented reports that drive innovation and growth.
- Develop and implement databases, data collection systems, and data analytics strategies to optimize efficiency and data quality. Communicate data-driven insights and recommendations to influence strategic decision-making.
- Create documentation for dashboards, reports, and other data projects for knowledge sharing. Collaborate with cross-functional teams to identify new opportunities that require modern analytical and modeling techniques.
- Identify and define new process improvement opportunities. Work closely with multiple stakeholders to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights to relevant decision-making. Analyze data to answer key questions for stakeholders or yourself, with an eye on what drives business performance, and investigate and communicate which areas need improvement in efficiency and productivity.
- Create and maintain rich interactive visualizations through data interpretation and analysis, with reporting components from multiple data sources.
- Develop, maintain, and enhance user-friendly reports and dashboards using tools like “Power BI” to support IT and business stakeholder needs.
- Perform other duties, as assigned.

**MINIMUM REQUIREMENTS**

**EDUCATION**:Bachelor's **FIELD OF STUDY**:Information Technology / data science/ industrial engineering

**EXPERIENCE**:3+ years in an IT analytical role or working in process improvement or data warehouse.

**CERTIFICATION(S)**:Certification(s) required

**KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES**:

- Proficiency in SQL in designing and running queries, storytelling with data.
- Experience with reporting tools such as Power BI, Tableau. Working with Azure datalake.
- Python
- Relational databases
- Proficiency with MS Office, especially Excel
- Stakeholder management
- Change managements
- Strong communication skills

**PREFERRED QUALIFICATIONS**

**EDUCATION**:Bachelor's **FIELD OF STUDY**:Information Technology / data science/ industrial engineering

**What We Offer**

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.