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Fraud Analyst Iii

hace 3 semanas

San José, Costa Rica TreviPay A tiempo completo

At TreviPay, we help clients grow by streamlining B2B payments through a combination of innovative technology, service expertise, and working capital to improve their customer’s experience and free up funding for growth. We facilitate $6 billion in transactions per year in 18 currencies for customers in more than 27 countries. We specialize in payment and credit management for B2B companies across the globe, setting the stage for the future of omni-channel B2B payments by extending terms, handling invoicing and managing collections. We take care of our clients by taking care of their customers.

Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.

The **primary job responsibilities** are as follows:

- Conduct verification calls to applicants/customers to include assessment of fraud or deception indicators
- Verify applicant/customer information using online sources/OSINT, 3rd party and internal databases
- Analyze and/or decision alerts/cases consisting of fraud alerts (external and internal) and exception reporting
- Analyze and recommend decisions for other alerts including adverse media and sanctions
- Assist in maintaining the Watchlist database
- Assist in written client/customer communications as needed

**Secondary job responsibilities** may include:

- Participate in recurring department meetings to provide employee education and awareness on fraud prevention best practices and company’s fraud control environment
- Assist in system improvement initiatives relating to account verification and fraud detection/mitigation processes
- Assist in special projects or other duties, as assigned
- 4+ years of financial crimes including AML, fraud, customer service and/or collections experience; will consider credit risk, operations, or finance experience in lieu of fraud experience
- Effective organizational and multi-tasking skills along with strong attention to detail required
- Desire to learn or expand knowledge of fraud detection tools and risk mitigation techniques in a fast-paced global fintech environment
- Effective communication, both written and verbal
- Ability to conduct research, work independently and make investigation decisions within established guidelines and procedures
- Intermediate to Advance knowledge of Microsoft Office Products (Excel, Word, Outlook, PowerPoint); experience with Service Cloud, a plus
- College degree required; work experience in lieu of degree will be considered

At TreviPay we believe:

- in saying yes to unique and challenging requirements
- empowered team members are creative team members
- our products make the customer’s day just a little bit better
- work/life balance makes us all more effective
- #LI-TG1_