Global Technical Content Manager

JLL supports the Whole You, personally and professionally.

The Global Technical Content Manager is responsible for managing internal communications and deliverables, including team newsletters, wiki content, business documents, and slide decks. You will work directly with our Global Technical Operations Lead on business needs related to content creation, communications, and performance management. You will partner with our Global Communications team to develop a comms and marketing strategy for our data & analytics team, and you will establish and own a comms rhythm of business, integrating into existing comms mechanisms and creating new ones where needed.
You will own the management and creation of business performance documents, including monthly business reviews and quarterly business reviews.
This position is Client facing and must be able to provide customer obsessed support to Vendors and Vendor Managers, both in-person and virtually.

**Required Skills and Experience**:
Bachelor’s degree or equivalent
5+ years prior experience in communications, operations, project, program or change management
High level of critical thinking, problem solving, and ability to work autonomously
Highly skilled in communicating value to stakeholders
Ability to manage multiple priorities and deliver results in a fast-paced environment
Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service
Excellent verbal and written communication skills with the ability to communicate professionally
Proficient skills in Microsoft Office Suite (Excel, PowerPoint, Visio, SharePoint and Outlook)
Experience with Smartsheet or willingness to learn
Experience with web content development or willingness to learn

Skills and qualifications that make you stand out from the rest
Experience in a global environment with exposure to various cultures, languages, and perspectives and ability to influence disparate audiences
Experience working in a consultant/client relationship also a big plus
Experience communicating technical work to a non-technical audience

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.